Ipod touch generation 5. Disabled, no luck restoring and is no longer recognised.

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Ipod touch generation 5. Disabled, no luck restoring and is no longer recognised.

Kids disabled it, I have tried restoring but it made me download an update first by which point it decided my Ipod was no longer recognised by my computer and still won't recognise it. I tried turning it off, then connected the usb, held down the power button for 3 seconds, then at the same time held the home button for whoever many seconds, then let go of the power button and continued holding the home button for whoever long it told me too in the info I managed to find online. Any other advice please?

Posted on Mar 12, 2015 1:15 AM

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lllaass

Level 10

210,411 points

May 2, 2015 2:37 AM in response to kellburg89

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. Try a couple of times since timing is critical. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store

Try another cable

Try on another computer

If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

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