Q: Messages not delivered to Non IOS users

My phone IOS 8, I have the option to switch to SMS turned on. When I send text to some non IOS users the text bubble stays blue and the Delivered message appears but the person never receives the message. Any suggestions?

Posted on Mar 12, 2015 6:02 AM

I have this question too

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by brenden dv,

brenden dv Mar 14, 2015 2:53 PM in response to Dennis Parish
Community Specialists

Mar 14, 2015 2:53 PM in response to Dennis Parish

Hi Dennis Parish,

I'm sorry to hear you are having these issues with your iPhone. If you are having issues sending text messages to certain non-iPhone users, you may find the troubleshooting steps outlined in the following articles helpful. In particular, if the message bubble is blue, Messages thinks it is sending an iMessage to another iPhone user, in which case the second article may be particularly appropriate:

If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Can’t get text messages from an iPhone - Apple Support

Regards,
- Brenden
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Q: Messages not delivered to Non IOS users

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