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How do I deactivate the "captive.apple.com Authentication Required" popup on my iPhone and iPad when I try to access the Internet from my home WIFI, even though my WIFI network has a check mark indicating connectivity?
I know that I have connectivity because for a couple of seconds before this popup appears and stops further access, my email updates or the desired web page appears for a moment.
iPhone 5s, iOS 8.2
settings>wifi and select your connection. Select the "i" blue. Switch off the automatic login
settings>wifi and select your connection. Select the "i" blue. Switch off the automatic login
Hi! Apple just helped me with this. Go to settings-general-reset-reset network settings. It restarts your phone but after that it worked perfectly. Hope this helps
my problem is that when i try to use my netgear wifi AS SOON as i log into it it says something about captive.apple.com and tells me to put a username and password in and i HAVE NO IDEA what it is// it’s stressing me outttt
Hello,
I am also seeing the same popup every time I login i.e a window says "success in Joining Kamal" at the end it gives this url
http://captive.apple.com/pgcWZ9eB/dl9tKHK6/srJscmdX.html
is this a malware or spyware? Are there any tips on how to preempt spyware from infecting the mac -besides paying for it to buy anti-virus software?
thanks
-kamal
I had just finished fixing this issue myself as it was my first time having it. I got the phone to forget the network and then I signed back in to the wifi. Quick, painless, should have thought of it thirty minutes ago. I hope this helps anyone with the same issue.
I did that and it brought me to the normal login for my home network but right after it went to the captive page. I ended up resetting my router and modem and everything worked. For my specific case I think it has to do with the fact that I have xfinity for my internet. For anyone who doesn't know, any wifi comcast network (home or business) can be used by any Comcast customer as long as they log into the wifi app with there Comcast login. With this being said I think that there was a glitch with my network and somehow thought it wasnt mine so that's why captive kept wanting me to login.
The link that you provided does not help.
I do not wish to log on to a "captive" network.
When I select my home Wi-Fi network on my iPhone and my iPad as prescribed in your article, it connects (I get a check mark next to that name). BUT immediately afterward, I get the "captive.apple.com Authentication Required " pop up along with my device IP address.
The software apparently identifies my home network as a "captive" network, like in an airport and expects that a log on ID and password is required.
I have never had this problem before I installed iOS 8.2.
When you first connect to a WiFi network the iPhone tests to see if the network requires web-based login. It does this by attempting captive.apple.com. If it succeeds then there is no action on your part required; the network does not require web-based login. If it fails the WiFi network will intercept the connection attempt and display the WiFi network's web-based login page, so you can log in to it.
There is a problem if you attempt to connect to the same network at a later time; since it worked once, iOS will not attempt to connect to captive.apple.com again. What you need to do in this case is open Safari and go to a well-known site, like google.com. This will again present the WiFi network's login page.
I'm trying to get an internet connection but I t
Same problem here:
UserEventAgent wants to connect to captive.apple.com on port 80 (http)
with Wi-Fi (SiFi) at home FTTH. No problem with Ethernet FTTH at home.
Mac OS X 10.10.5 (14F27) Yosemite
When first connecting automatic login is not selected and I still get the message to login to captive. I tried turninint automatic login on and still no difference. Any other suggestions.
Read my post 2 above yours.
Use the following link. It worked for me.
https://www.cnet.com/news/how-to-fix-a-blank-wi-fi-login-screen-in-ios/
That means that the phone could not connect to Apple's server, so it displayed the login screen for your router. You will have to troubleshoot the router.
How do I deactivate the captive.apple.com feature?
