How do I deactivate the captive.apple.com feature?

How do I deactivate the "captive.apple.com Authentication Required" popup on my iPhone and iPad when I try to access the Internet from my home WIFI, even though my WIFI network has a check mark indicating connectivity?


I know that I have connectivity because for a couple of seconds before this popup appears and stops further access, my email updates or the desired web page appears for a moment.

iPhone 5s, iOS 8.2

Posted on Mar 12, 2015 8:25 AM

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Posted on Jul 18, 2017 6:11 PM

my problem is that when i try to use my netgear wifi AS SOON as i log into it it says something about captive.apple.com and tells me to put a username and password in and i HAVE NO IDEA what it is// it’s stressing me outttt

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Jul 18, 2017 6:11 PM in response to HampeDG

my problem is that when i try to use my netgear wifi AS SOON as i log into it it says something about captive.apple.com and tells me to put a username and password in and i HAVE NO IDEA what it is// it’s stressing me outttt

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Aug 22, 2015 1:08 AM in response to HampeDG

Hello,

I am also seeing the same popup every time I login i.e a window says "success in Joining Kamal" at the end it gives this url

http://captive.apple.com/pgcWZ9eB/dl9tKHK6/srJscmdX.html


is this a malware or spyware? Are there any tips on how to preempt spyware from infecting the mac -besides paying for it to buy anti-virus software?


thanks

-kamal

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Mar 6, 2017 10:09 PM in response to HampeDG

I had just finished fixing this issue myself as it was my first time having it. I got the phone to forget the network and then I signed back in to the wifi. Quick, painless, should have thought of it thirty minutes ago. I hope this helps anyone with the same issue.

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Oct 22, 2016 4:05 PM in response to Lawrence Finch

I did that and it brought me to the normal login for my home network but right after it went to the captive page. I ended up resetting my router and modem and everything worked. For my specific case I think it has to do with the fact that I have xfinity for my internet. For anyone who doesn't know, any wifi comcast network (home or business) can be used by any Comcast customer as long as they log into the wifi app with there Comcast login. With this being said I think that there was a glitch with my network and somehow thought it wasnt mine so that's why captive kept wanting me to login.

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Mar 12, 2015 9:06 AM in response to TJBUSMC1973

The link that you provided does not help.


I do not wish to log on to a "captive" network.


When I select my home Wi-Fi network on my iPhone and my iPad as prescribed in your article, it connects (I get a check mark next to that name). BUT immediately afterward, I get the "captive.apple.com Authentication Required " pop up along with my device IP address.


The software apparently identifies my home network as a "captive" network, like in an airport and expects that a log on ID and password is required.


I have never had this problem before I installed iOS 8.2.

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Oct 22, 2016 8:32 AM in response to Thermanator

When you first connect to a WiFi network the iPhone tests to see if the network requires web-based login. It does this by attempting captive.apple.com. If it succeeds then there is no action on your part required; the network does not require web-based login. If it fails the WiFi network will intercept the connection attempt and display the WiFi network's web-based login page, so you can log in to it.


There is a problem if you attempt to connect to the same network at a later time; since it worked once, iOS will not attempt to connect to captive.apple.com again. What you need to do in this case is open Safari and go to a well-known site, like google.com. This will again present the WiFi network's login page.

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How do I deactivate the captive.apple.com feature?

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