Can`t connect to I messages

Question

Can`t connect to I messages

When i try to sign in to my new I Phone 6 this message comes up: Could not sign in. Please check your network connection and try again.

wireles works perfect on all other devices.

Would anyone know how to do it?

Thanks

iPhone 6, iOS 8.2

Posted on Mar 12, 2015 9:52 AM

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Answer 1

jeremy_v

Community Specialist

Mar 15, 2015 8:56 AM in response to stefaniecasey

Hi stefaniecasey,

Thank you for visiting Apple Support Communities.

If you receive a network connection error when trying to sign into iMessage on your iPhone, try these steps first:

Check your device settings

Make sure that you’re connected to a cellular data or Wi-Fi network. If you're using an iPhone, you'll need SMS messaging to activate your phone number with iMessage and FaceTime. Depending on your carrier, you might be charged for this SMS.

Go to Settings > General > Date & Time and make sure that your time zone is set up correctly.

Turn off iMessage and FaceTime and restart

Go to Settings > Messages and turn off iMessage.

Go to Settings > FaceTime and turn off FaceTime.

Restart your device.

Turn iMessage and FaceTime back on.

From:

If you get an error when trying to activate iMessage or FaceTime - Apple Support

Best Regards,

Jeremy

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