Unable to create new folder on USB hard drive

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Unable to create new folder on USB hard drive

Hi there,

I am trying to create a new folder in my music library on a Seagate USB hard drive. The eventual intention is to plug the drive into my music streamer and then to play the music through our hi-fi.

Unfortunately I always see 'greyed out' options in my finder whenever I try to create a folder.

I have tried creating a new folder on my desktop and then dragging to icon to the Seagate, but this has no effect.

All the folders were originally created on a Windows PC so maybe there is some permission issue?

All replies are appreciated.

Regards

John

MacBook Air, OS X Yosemite (10.10)

Posted on Mar 12, 2015 11:01 AM

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Answer 1

Top-ranking reply

Niel

Community+ 2025

Level 10

741,089 points

Mar 12, 2015 11:05 AM in response to Heathwood99

Click on the drive, choose Get Info from the File menu, and check the format.

If it's formatted as NTFS, reformat it as MS-DOS, exFAT, or Mac OS Extended (Journaled) as desired, or install software such as Paragon NTFS on the computer.

If it's formatted as FAT32 or exFAT, use the Disk Utility's Repair Disk command on it.

(124013)

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Answer 2

Nov 7, 2015 9:26 PM in response to Heathwood99

install software Paragon NTFS on the computer, it is availiable on the seagate website, lets your seagate drive work on a mac as it would on a PC.

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Answer 3

Heathwood99 Author

Level 1

5 points

Mar 12, 2015 2:42 PM in response to Niel

Many thanks for this, Niel.

It is an NTFS format and I think I will bottle out on this one and borrow my son's Windows PC to do the copying,

Regards

John

😟

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