Yup, that's a one time deal for sure. I didn't want to stick anything in there, and it hadn't engaged, so following some of the advice in the link you posted I turned off the machine and simply shook the little ******* out of there. I was able to grab it with my fingers no problem. Much better and simpler than sticking things in there haha. The solution was so simply I'm embarrassed I didn't come up with it on my own.
Thanks for your help!
And thanks to everyone who responded, in case you see this reply.
cheers 🙂