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i have connected my ipod to itunes but it wont restore it

Am adiana and i change my password because i don't like people to look in my staff so i change it to a long password and i forgot it and i try sand try until it said ipod disable connect to itunes so i give it to my friend and she try but she couldn't so i was thinking can i take it to best buy so they can fix and am only 13 so if i take it to best buy will they be able to fix and recover my password help.

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Posted on Mar 12, 2015 6:58 PM

Reply
1 reply

Mar 13, 2015 1:28 AM in response to adriana114

Disabled


Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.

iOS: Forgot passcode or device disabled

If recovery mode does not work try DFU mode.

How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

For how to restore:

iTunes: Restoring iOS software

To restore from backup see:

iOS: Back up and restore your iOS device with iCloud or iTunes

If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.

You can redownload most iTunes purchases by:

Downloading past purchases from the App Store, iBookstore, and iTunes Store


If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

i have connected my ipod to itunes but it wont restore it

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