Q: iOS 8.2 update doesn't support 2010 Honda Ft Sport with Navigation
-
Mar 13, 2015 10:23 AMby AmishCake,#1, you aren't addressing Apple when you post here - just users like you. #2, lose the snarky attitude. We're all volunteers here. You might get more help if you're nice.
Start with this article: Get help using your iPhone, iPad, or iPod touch with your car stereo - Apple Support
You can also try searching this forum for what others have tried, which was suggested when you signed up. There are literally hundreds of threads here from people having the same problem as you. Some of them have solutions.
-
Mar 13, 2015 11:17 AMby anypats,A hollow Voice says wrote:
Especially you, Apple. Just curious, by the way - there's a revolutionary concept called Quality Assurance. Did any of your "experts" suggest this?
I understand that it worked before the update but Quality Assurance has no ability to go out and test the release with every car system and every possible scenario that people may use their iPhones or any iOS device. That's why it would be up to the car manufacturer to update their system if they want to continue to support a newer release of iOS.
As AmishCake suggested, look to see if anyone else has your specific vehicle/iOS version combination to see if a fix or workaround is available. Don't plan on Apple releasing a fix that guarantees support or fixes for existing systems. I would expect most of their focus is going to be with Apple's CarPlay and not for 3rd party solutions.
-
Mar 13, 2015 11:21 AMby TJBUSMC1973,FYI: Apple made the iOS 8.2 build available to Honda, long prior to its public release, so that Honda could test it with their systems, and if they (Honda) found any problems, then they could either:
A) Advise Apple of an issue that needed to be corrected on Apple's end.
B) Correct any issues they discovered on their own end.
Apple would not have released it publicly if they had been advised of such issues from any of their partners. That's one reason that no on can ever successfully predict an exact date of an iOS release. Honda did not inform Apple of any such issues. Nor did they correct any such issues on their end.
What did Honda say when you spoke to them about their responsibility to ensure that their accessory to the iPhone continues to work properly after a standard iOS update?
-
Mar 13, 2015 12:20 PMby A hollow Voice says,Honda said they can't release updates to match Apple's. I suspect they will NEVER update existing firmware unless required. It's like recalling their cars to do so.
So you have a static system with good handshaking at the communications level. Then you have the update. Same hardware all around.
And the messages on the console are "Unsupported" and "No Data". The phone complains about being attached to an unsupported device.
It charges on the connection though.
This is Apple's bug, and the processing seems similar to a device deciding it doesn't like the cable it's attached to and therefore won't charge or allow data transfer.
Because it's a low-level communications error caused by the revised programming, the ONLY way it will or can be fixed is by releasing an update patch.
There's simply nothing end-users can do - except manage frustration. Wait. and Hope.
Those are terrible strategies.
-
Mar 13, 2015 12:33 PMby A hollow Voice says,I called Apple Support. I told them the steps I went through to verify the source of the problem (45 years in IT, I learned a few things).
They validated what I had done and said there was nothing additional to test and they had no solution. The agent I spoke to said she'd write it up.
I suggested there might be other people with similar complaints and she said management will notice the trend.
AmishCake - My frustration is compounded by the inability to talk to Apple, and the lack of an appropriate support community.
This is the wrong place for this issue - I know it. Are you aware there's no community for IOS? For apps, yes. But not to discuss the OS, itself.
So I apologize to those who feel wronged by my behaviour. It was my fantasy that someone a product manager might quietly drop in from time-to-time to see what the masses are saying. And that person is the intended target here.
-
Mar 13, 2015 12:35 PMby anypats,A hollow Voice says wrote:
Honda said they can't release updates to match Apple's.
What this really comes down to is that Honda (and other manufacturers) make their system work with the iOS release at the time and take a gamble that Apple won't make any changes that effectively "breaks" the functionality. As stated before, car manufacturers can let Apple know or they can make changes to their own system. Of course even if they let Apple know, there may be a reason that the change isn't made in the final iOS release and the reasons behind it will probably never be publicly disclosed. If manufacturers want to make sure their systems are fully compatible for now and in the future, they need to make the firmware fully updatable through USB or some other means (I know at one point Blu-ray players could be updated by burning the firmware update to a CD and then inserting the disc in the player). My guess is that you're correct that most likely Honda isn't going to release these type of updates as it adds expense and development to a system that isn't critical to a car's functionality.
What manufacturers should be doing is to advise users to not update their iOS version prior to them testing it themselves. If they find that an update breaks the functionality then they should advise current owners of the issues they will have by updating the iOS. Then it would be up to the user to decide to wait for a fix/workaround, or decide if the new or changed features of the new version are worth "breaking" your car system.
