iTunes Connect showing a blank page after signing in

Question

Level 1

15 points

iTunes Connect showing a blank page after signing in

iTunes Connect shows a blank page after signing in. I have tried signing in on three browsers. Safari, Chrome & Firefox. It shows a blank page on all 3.I have turned the iMac on and off and tried it again and it still shows a blank page. I have also tried loading it on a windows pc, it shows a blank page there too.

I then tried to load it on a macbook air running the same version of chrome as mine and it loads on that. Any idea why this might be happening?

iMac, OS X Mavericks (10.9.5)

Posted on Mar 12, 2015 10:49 PM

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Answer 1

Aug 19, 2017 10:32 AM in response to atashGooner

I have been having the blank screen problem for awhile now after logging in. So far the only thing that seems to more or less work is to let the session time out. I then get the page that my session has timed out but then it immediately takes me to the main page without requiring me to log in again. Strange!

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Answer 2

Mar 12, 2015 11:52 PM in response to atashGooner

Same here....

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Answer 3

Bossruby

Level 1

4 points

Mar 13, 2015 12:18 AM in response to arodriguezju

Ditto! Typical it does it on the one day I need to go and update my app :S

FWIW I'm on a PC, Windows 7

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Answer 4

seayu

Level 1

0 points

Mar 13, 2015 12:34 AM in response to atashGooner

Same here.... I was informed that my app is metadata rejected and I cannot login to review the problems all day long...

FYI, I have tried on three different computers and 2 smart phones. Still no luck.

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Answer 5

Mar 13, 2015 1:20 AM in response to atashGooner

Same here, I have been trying for 2 days.................

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Answer 6

CQuekSg

Level 1

0 points

Mar 13, 2015 1:41 AM in response to Jason Mok HK

I am on a mac mini.

It was working yesterday.

It's not working today. >_<'

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Answer 7

atashGooner Author

Level 1

15 points

Mar 13, 2015 1:56 AM in response to CQuekSg

Exactly! I have to create so many achievements in Game Center.

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Answer 8

Mar 13, 2015 3:18 AM in response to atashGooner

Same for us, very inconvenient if you want to release an approved app

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Answer 9

GameDevT

Level 1

0 points

Mar 13, 2015 4:06 AM in response to atashGooner

Getting same behavior

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Answer 10

Mar 13, 2015 4:16 AM in response to atashGooner

Same

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Answer 11

atashGooner Author

Level 1

15 points

Mar 13, 2015 5:05 AM in response to atashGooner

Has anyone tried contacting apple support? The only way to raise an issue is through iTunes connect I guess. Oh the irony.

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Answer 12

Mar 13, 2015 5:13 AM in response to atashGooner

it's worrying that the apple's system status page is still showing everything's green.....

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Answer 13

atashGooner Author

Level 1

15 points

Mar 13, 2015 5:20 AM in response to Jason Mok HK

That status page never updates realtime. Day before it was showing all green too. Only updated two hours later. Its a pointless status page. They should rename it from iTunes Connect to iTunes DoesntConnect

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Answer 14

Mar 13, 2015 5:23 AM in response to atashGooner

Just like autocorrect should be automistakes....

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Answer 15

kupsztal

Level 1

0 points

Mar 13, 2015 5:33 AM in response to atashGooner

I believe this links still works: https://itunesconnect.apple.com/WebObjects/iTunesConnect.woa/wo/149.0.0.13.7.2.7 .9.3.1.2.3.3.1.1

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