K M Azeem

Q: i cannot change apple id when the app store asks me to update anything

i cannot change apple id when the app store asks me to update anything

MacBook Air

Posted on Mar 13, 2015 12:56 AM

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Q: i cannot change apple id when the app store asks me to update anything

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  • by Linc Davis,

    Linc Davis Linc Davis Mar 13, 2015 9:22 AM in response to K M Azeem
    Level 10 (208,037 points)
    Applications
    Mar 13, 2015 9:22 AM in response to K M Azeem

    Do you recognize the Apple ID that is shown?

  • by K M Azeem,

    K M Azeem K M Azeem Mar 14, 2015 6:00 AM in response to Linc Davis
    Level 1 (0 points)
    Mar 14, 2015 6:00 AM in response to Linc Davis

    Hi Davis,

     

    Thanks for the reply. It shows the Apple ID of previous user which i cannot change.

     

    Best regards,

     

    K M Azeem

  • by Linc Davis,

    Linc Davis Linc Davis Mar 14, 2015 6:55 AM in response to K M Azeem
    Level 10 (208,037 points)
    Applications
    Mar 14, 2015 6:55 AM in response to K M Azeem

    Did you buy the computer used? How long ago?

  • by K M Azeem,

    K M Azeem K M Azeem Mar 14, 2015 1:16 PM in response to Linc Davis
    Level 1 (0 points)
    Mar 14, 2015 1:16 PM in response to Linc Davis

    No i bought it new but my cousin used it in the initial days..and he had set apple id first

  • by Linc Davis,

    Linc Davis Linc Davis Mar 14, 2015 1:38 PM in response to K M Azeem
    Level 10 (208,037 points)
    Applications
    Mar 14, 2015 1:38 PM in response to K M Azeem

    App Store products can only be updated by signing in to the store with the same Apple ID that was originally used to download them. You can't update anything, including your own purchases, as long as there are pending updates linked to the other ID.

    If you can't sign in with the other ID, you have to delete all the apps that are linked to it. If you don't know which apps those are, see below.

    1. Triple-click anywhere in the line of text below on this page to select it:

    kMDItemAppStoreHasReceipt=1

    Copy the selected text to the Clipboard by pressing the key combination command-C.

    2. In the Finder, press command-F to open a search window, or select

              File Find

    from the menu bar. In the search window, select

              Search: This Mac

    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select

              Other...

    A sheet will drop down. In that sheet, select

              Raw Query

    as the criterion, then click OK or press return.

    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.

    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.

    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Delete each such item by following the instructions in the Apple Support article linked above.

    5. Quit and relaunch the App Store.

    If you find these instructions confusing, ask for an alternative method.

  • by bkpanara101,

    bkpanara101 bkpanara101 Apr 27, 2015 5:17 AM in response to Linc Davis
    Level 1 (0 points)
    Apr 27, 2015 5:17 AM in response to Linc Davis

    Thank you so much Linc Davis.

     

    Hats off to you.
    Your instruction is very clear and that solved my problem.

     

    Thank you so much once again!!!!!!