Q: Headphone jack no longer working since 8.2 update

so I did the update from 8.1 to 8.2 the other night, since the update the headphone jack no longer works, I have some choppy scratchy and unrecognizable sounds on occasions.. Has anyone else had this issue? Bad thing is I did the update, auto backed up and can no longer backup to 8.1 or earlier versions... Any ideas?

Posted on Mar 13, 2015 7:04 AM

I have this question too

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by judysings,

judysings Mar 16, 2015 6:42 AM in response to Dj2loud
Community Specialists

Mar 16, 2015 6:42 AM in response to Dj2loud

Hi Dj2loud,
I understnad you are having sound quality issues when using the headphone jack on your iPhone. Try the steps below to troubleshoot the issue.
If your headset isn't working - Apple Support
https://support.apple.com/en-us/HT203026

Regards,
Judy
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Q: Headphone jack no longer working since 8.2 update

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by judysings,

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