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Iforgot my Icloud password

Ipad 4 modell MD510KS/A IOS Ver. 8.2

I have the apple id but I forgot the password to Icloud. When i try to make a recovery to my password in (iforgot.apple.com) the server doesn´t send me any message or information.

Help please

Posted on Mar 13, 2015 12:49 PM

Reply
1 reply

Mar 16, 2015 10:27 AM in response to almossaid

Greetings almossaid,


Based on your post it seems you haven't received the reset email to update your Apple ID password. I have linked to an article which may help you find a resolution:


If you didn't receive your verification or reset email - Apple Support



Search for the email

We'll send the email from "Apple," so you can quickly search for it. If it isn't in your inbox, check your folders. If a spam filter or email rule moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.

Make sure you're checking the correct email account

If you're looking for a password reset email, make sure you're checking the correct email inbox. It will either be your primary Apple ID email address or a separate rescue email address that you added to your account.

If you're looking for a verification email, you can sign in to My Apple ID and review all the email addresses you have on file, including the one that you're trying to verify. If the email address is incorrect, you can update it and send another verification email.

Resend the email

To resend a reset email, repeat the steps to reset your password or security questions, and we'll send an email to your rescue or primary Apple ID email address.

To resend the verification email, go to My Apple ID, select Manage your Apple ID, then sign in. Click Resend next to the email address that you want to verify, and we'll send an email to that address.

Make sure that you're getting email

If you're not getting any email, you might need to contact your email service provider for help. You can also use these steps to get help receiving email at OS X Mail or an iCloud email address.

Contact us

Go to System Status and see if Apple ID is available. If you still can't find the reset email or verification email, contact Apple Support.


Thank you for contributing to Apple Support Communities.


Best,

Bobby_D

Iforgot my Icloud password

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