not proceeding download?
help to fix my phone, i cant download an cloud icon appearing and when i click to download again its just waiting and not proceeding. 😟
please help
help to fix my phone, i cant download an cloud icon appearing and when i click to download again its just waiting and not proceeding. 😟
please help
Hello, Gandalfr
Thank you for visiting Apple Support Communities.
I understand that you are attempting to download an App and now it indicates that it is waiting. Try forcing all applications to close and restart your device.
Restart or reset your iPhone, iPad, or iPod touch
If the issue persists, make sure you are connected to a Wi-Fi network and try the troubleshooting steps below.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
- Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.- Make sure that your iOS software is up to date by tapping Settings > General > Software Update(iOS 5 or later) or connecting your iOS device to iTunes and clicking
Check for Update
on your device's Summary page.- Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.- Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
- Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
- Try resetting (turning off and then on again) your Wi-Fi router.
- If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
Cheers,
Jason H.
not proceeding download?