Q: cant install itunes 12.1.1 on windows xp

Hey Wizofdk,

Thanks for the question. I understand that you are experiencing issue opening iTunes on your Windows computer. The iTunes installation bundles a few applications that are required for iTunes to operate correctly. If one of these applications/services were uninstalled, that may be the cause of this issue. Let’s try completely removing iTunes and all of these related components from your computer, then reinstall iTunes from our website:

Remove and Reinstall iTunes and other software components from Windows XP - Apple Support

https://support.apple.com/en-us/HT204313

Apple - iTunes - Download iTunes Now

http://www.apple.com/itunes/download/

Additional information that may be helpful:

If you can't install or update iTunes for Windows - Apple Support

https://support.apple.com/en-us/HT201668

Thanks,

Matt M.