Mail setup problems on iPhone 6

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Level 2

153 points

Mail setup problems on iPhone 6

Just got a new iPhone 6 and I am having problems getting mail setup and working properly with my 4 comcast POP accounts. The first one set up fine and let me select POP as the account type. The next two verified, but as IMAP accounts and gave me no choice to set them up as POP accounts. The fourth did give me the choice of a POP account. Although they all verified, no mail is coming through. I had no problems with my iPad Air 2, or my iPod, so something must be different on the phone.

Posted on Mar 13, 2015 9:35 PM

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Answer 1

judysings

Community Specialist

Mar 16, 2015 1:40 PM in response to gbol

Hello gbol,

I understand you are having trouble setting up four POP email accounts on your iPhone 6. Have you tried to back up your iPad Air to iCloud and restore your new iPhone from that backup? That may be one way to resolve this issue.

Transfer content from an iPhone, iPad, or iPod touch to a new device - Apple Support
https://support.apple.com/en-is/HT201269

The resource below provides some adiitional information regarding using POP accounts.

Using a POP account with more than one device - Apple Support
https://support.apple.com/en-us/HT201855

Hope that helps ...

- Judy

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Answer 2

gbol Author

Level 2

153 points

Mar 16, 2015 3:03 PM in response to judysings

I will try that as a last resort as it will reset everything. I am still not sure why two went in fine and gave me a choice, and the other two only went in as IMAP. For some reason, they seem to work that way anyway, so as long as they do, I may just leave well enough alone.

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