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Helpful answers
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Mar 16, 2015 1:36 PM in response to Oscarbellaby Matt_M.,Hi Oscarbella,
Welcome to the Apple Support Communities! It sounds like you are receiving an “Error 7” message when attempting to install iTunes. We have an article that provides steps for this specific error message, along with general iTunes installation issues. It may help to resolve your issue:
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
- Matt M.
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Mar 16, 2015 4:02 PM in response to Oscarbellaby turingtest2,For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies. The notes below the box include tips on removing troublesome components.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there also links to backup and recovery advice should it be needed.
tt2
