Q: how can i retrieve my iCloud security code

I have a new iPhone6 with 8.1.2 and i get messages to authorize icloud using the security code from another device. I don't know that security code. How can i reset it without knowing it? I tried from an iPAd, tried to reset the security code. I don't know the status or the code. Can someone please help?

iPhone 6, iOS 8.1.3, 64gb model mg852ll/a

Posted on Mar 14, 2015 8:23 AM

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Q: how can i retrieve my iCloud security code

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by norm123,

norm123 Mar 17, 2015 7:03 AM in response to deirdre99
Community Specialists

Mar 17, 2015 7:03 AM in response to deirdre99

Hey deirdre99,

If you are being prompted for the security code and you do not remember it, take a look at the article to walk you through resetting it. It should be just a matter of going to Settings > iCloud > Keychain > Advanced > Change Security Code, then enter in your iCloud password and create a new one. Let me know if this helps or need further assistance.

Get help using iCloud Keychain
https://support.apple.com/en-us/HT203783

Take care,
-Norm G.
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