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Helpful answers
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Mar 17, 2015 7:08 AM in response to ktbrtby alex_h1,Hello ktbrt,
Thanks for using Apple Support Communities.
If iTunes is recognizes your iPad when it is plugged in, then the iPad is powered on already. This indicates that the display is having issues. To troubleshoot this issue where you just see a black screen, please follow the directions below.
If you see a solid color screen (black, white or blue)
- Plug in your device to a power source. If you see the low-battery screen when you plug in, let your device charge for at least 10 minutes (20 minutes for iPad) before using it.
- Reset your device while it's plugged in.
- If resetting doesn’t fix the issue, restore your device.
- If you still see the issue after you restore, contact Apple Support.
Get help with the screen on your iPhone, iPad, or iPod touch - Apple Support
Cheers,
Alex H.
