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User profile for user: MarjaHL
MarjaHL Author
User level: Level 1
0 points

iPhone back up problem

I'm trying to back up my iphone and get notified of the session ID is missing, i'm using MacBook Air

iPhone 4S

Posted on Mar 14, 2015 10:45 AM

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1 reply
User profile for user: wilkie.joissaint
wilkie.joissaint
User level: Level 2
187 points

Mar 14, 2015 11:16 AM in response to MarjaHL

@MarjaHL

Thanks for the question. After reviewing your post, it sounds like iTunes is not connecting to the iPhone. I would recommend that you read these articles, they may be able to help you resolve or isolate the issue.


iOS: Device not recognized in iTunes for Windows


iOS: Device not recognized in iTunes for OS X


Thanks for using Apple Support Communities.

Have a nice day!

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iPhone back up problem

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