-
All replies
-
Helpful answers
-
Mar 17, 2015 8:40 AM in response to boodely whooby jeffd55,Hello boodely whoo,
Thank you for using Apple Support Communities.
I understand you are not getting alert sounds when the phone is asleep, but you are when it is active. This sounds like the Do Not Disturb feature has been activated. Take a look at this article, it tells how to recognize if it is active (look for the crescent moon icon) and if so, how to turn it off.
Use Do Not Disturb on your iPhone, iPad, or iPod touch - Apple Support
Regards,
Jeff D.
