Wireless printer suddenly not working - EPSON WF-2540

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Level 1

3 points

Wireless printer suddenly not working - EPSON WF-2540

I have a Macbook Pro and suddenly it has stopped printing to my Epson WF-2540 printer, which I've had for a couple years. It printed something last week and now it won't print anything. I've restarted the printer, reset the settings and reconnected to our wifi network on my printer, turned the router on and back off, deleted the printer from my Mac and deleted the drivers and reinstalled them. Now when I go to add my printer back onto my Mac, it doesn't show up as an option. The fax does, but the printer doesn't. So, I added it via its IP address, but it said it couldn't connect to the printer due to an error. I went ahead and configured the printer, but if I go to print, it keeps pausing. The light in the printer window in System Preferences is yellow all the time now. I can print from my iPad or iPhone just fine. Anybody have any suggestions as to what's wrong?

MacBook Pro (13-inch Mid 2012), OS X Mavericks (10.9.5)

Posted on Mar 14, 2015 12:32 PM

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Answer 1

Eric Root

Level 10

685,257 points

Mar 15, 2015 10:00 AM in response to amandar1

I'm unsure from your post, but have you tried resetting the printing system?

OS X Mavericks: Reset the printing system also Yosemite

If you have the printers IP address open Terminal (Applications/Utilities) and at the prompt type: ping {printerIP}. You will get a reply or failure.

Network Printer Troubleshooting

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Answer 2

mrmk

Level 1

109 points

Dec 29, 2015 7:01 PM in response to amandar1

I have the same issue with my 2540. It seems the printer keeps releasing the network connection when it goes in to power saving mode and the computer does not have the ability to wake it when it goes to print. If I manually hit the copy button on the printer to wake it the wifi light come back on on the connection works again.

If your not able to add your printer in sys prefs after you delete it, usually its caused by the same issue. The printer is not connected to the network so you can't add it. I also have the same printer at my office and it seems to work fine.

My only conclusion is something with the wifi card in the printer is no longer functioning correctly. Epson tech support in Indi is totally useless.

Please let me know if you were able to trouble shoot it and come to a better conclusion than hardware failure.

Michael

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