Q: Iphone 4s DCIM folder showing as empty, screen is broken

I am trying to back up my Iphone 4s, so per usual i plug it into my computer on now the DCIM folder is showing as EMPTY.

My phone screen has also been broken recently so i am unable to unlock the screen. (that one piece of advise every other solution has is impossible in this case)
IS THERE ANY WAY TO SAVE THE INFORMATION ON MY PHONE?

iPhone 4S

Posted on Mar 14, 2015 3:47 PM

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Q: Iphone 4s DCIM folder showing as empty, screen is broken

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by jason269,

jason269 Mar 17, 2015 9:10 AM in response to Arisagold
Community Specialists

Mar 17, 2015 9:10 AM in response to Arisagold

Hi, Arisagold.

Thank you for visiting Apple Support Communities.

I understand that you want to save the data on your iPhone and your display is broken. Here is some information that will walk you through manually backing up your data.

Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC

Re-download or transfer your iTunes Store purchases from an iPhone, iPad or iPod to a computer

Back up and restore your iPhone, iPad, or iPod touch using iTunes

-Jason H.
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Q: Iphone 4s DCIM folder showing as empty, screen is broken

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by jason269,

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