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apple tv dead?

Have done all the restart protocols and nothing is working


What is the chance it is just dead?


3rd generation apple tv

Apple TV

Posted on Mar 14, 2015 9:14 PM

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Question marked as Best reply

Posted on Mar 17, 2015 10:42 AM

Hey NormieNorman,


You have done all the restart protocols for your AppleTV not powering on.


Does that include the restore?


Apple TV (2nd and 3rd generation): Troubleshooting power issues - Apple Support

If there's no light on the front of your Apple TV, follow these steps:

  • Inspect the Apple TV power cord for any sign of wear, strain, charring, or other damage.
  • Unplug the Apple TV power cord from your Apple TV. Wait thirty seconds, then plug it back in.
  • Plug the Apple TV power cord into a different power outlet or power strip.
  • Try using a different Apple TV power cord, if you have one.
  • Try to restore your Apple TV from your computer.


If you still see the issue after following these steps, contact Apple Support or take your Apple TV to the nearest Apple Store.

Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support


Thank you for using Apple Support Communities.

Nubz

1 reply
Question marked as Best reply

Mar 17, 2015 10:42 AM in response to NormieNorman

Hey NormieNorman,


You have done all the restart protocols for your AppleTV not powering on.


Does that include the restore?


Apple TV (2nd and 3rd generation): Troubleshooting power issues - Apple Support

If there's no light on the front of your Apple TV, follow these steps:

  • Inspect the Apple TV power cord for any sign of wear, strain, charring, or other damage.
  • Unplug the Apple TV power cord from your Apple TV. Wait thirty seconds, then plug it back in.
  • Plug the Apple TV power cord into a different power outlet or power strip.
  • Try using a different Apple TV power cord, if you have one.
  • Try to restore your Apple TV from your computer.


If you still see the issue after following these steps, contact Apple Support or take your Apple TV to the nearest Apple Store.

Apple TV (2nd and 3rd generation): Restoring your Apple TV - Apple Support


Thank you for using Apple Support Communities.

Nubz

apple tv dead?

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