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Helpful answers
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Mar 16, 2015 6:14 AM in response to Rabrab76by Moniquewill,same my iphone 6 plus ios 8.0.2 rear camera not focusing on video or photos eversince i bought it, i thought normal until i bought 5s to compare.
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Mar 16, 2015 8:05 AM in response to Moniquewillby Rabrab76,I brought it to Apple store to be fixed. it took a an hour. It was covered under my warranty. Otherwise a $60 charge.
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Mar 17, 2015 11:45 AM in response to Rabrab76by brenden dv,Hello Rabrab76,
I'm sorry to hear you are having this issue with your iPhone. If you continue to have focus issues with the camera on your iPhone 6, you may find the troubleshooting steps outlined in the following article helpful, up to and including taking it in to an Authorized Service Provider or Apple Store for evaluation/service if necessary:
Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support
Sincerely,
- Brenden
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Apr 4, 2015 9:04 PM in response to brenden dvby Daniel Garcia King,I am having the same problem. Since the 8.2 release update my rear camera won't focus. It does when it is like 12 inches far to the object I am trying to take a picture of. There is a huge dramatic difference from the pictures I have before the release update. My other half also have the Iphone 6 and haven't updated it due to fear of having it with same problem. The outlined suggestion does not work at all. I hope the next update fixes this issue.
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Jun 29, 2015 2:05 PM in response to Daniel Garcia Kingby JamberryJen,I'm having the exact same issue. All of the sudden it stopped working. I would shake the phone and try to take a picture about 10x and maybe once it would focus. Or I would keep closing down the camera app and reopening until it would work. Such a bummer. I guess I'll take it into the Genius Bar to see what magic they can work.
