Rabrab76
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Q: iPhone 6 camera won't focus

MY camera has been working fine. All of a sudden the camera will not focus. is there a fix?

iPhone 6 Plus, iOS 8.0.2

Posted on Mar 15, 2015 4:57 AM

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Rabrab76

Q: iPhone 6 camera won't focus

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  • Helpful answers

  • by Moniquewill,

    Moniquewill Moniquewill Mar 16, 2015 6:14 AM in response to Rabrab76
    Level 1 (0 points)
    Mar 16, 2015 6:14 AM in response to Rabrab76

    same my iphone 6 plus ios 8.0.2 rear camera not focusing on video or photos eversince i bought it, i thought normal until i bought 5s to compare.

  • by Rabrab76,

    Rabrab76 Rabrab76 Mar 16, 2015 8:05 AM in response to Moniquewill
    Level 1 (0 points)
    Mar 16, 2015 8:05 AM in response to Moniquewill

    I brought it to Apple store to be fixed. it took a an hour. It was covered under my warranty. Otherwise a $60 charge.

  • by brenden dv,

    brenden dv brenden dv Mar 17, 2015 11:45 AM in response to Rabrab76
    Community Specialists
    Mar 17, 2015 11:45 AM in response to Rabrab76

    Hello Rabrab76,

     

    I'm sorry to hear you are having this issue with your iPhone. If you continue to have focus issues with the camera on your iPhone 6, you may  find the troubleshooting steps outlined in the following article helpful, up to and including taking it in to an Authorized Service Provider or Apple Store for evaluation/service if necessary:

     

    Get help with the camera on your iPhone, iPad, or iPod touch - Apple Support

     

    Sincerely,

    - Brenden

  • by Daniel Garcia King,

    Daniel Garcia King Daniel Garcia King Apr 4, 2015 9:04 PM in response to brenden dv
    Level 1 (0 points)
    Apr 4, 2015 9:04 PM in response to brenden dv

    I am having the same problem. Since the 8.2 release update my rear camera won't focus. It does when it is like 12 inches far to the object I am trying to take a picture of. There is a huge dramatic difference from the pictures I have before the release update. My other half also have the Iphone 6 and haven't updated it due to fear of having it with same problem. The outlined suggestion does not work at all. I hope the next update fixes this issue.

  • by JamberryJen,

    JamberryJen JamberryJen Jun 29, 2015 2:05 PM in response to Daniel Garcia King
    Level 1 (0 points)
    Jun 29, 2015 2:05 PM in response to Daniel Garcia King

    I'm having the exact same issue. All of the sudden it stopped working. I would shake the phone and try to take a picture about 10x and maybe once it would focus. Or I would keep closing down the camera app and reopening until it would work. Such a bummer. I guess I'll take it into the Genius Bar to see what magic they can work.