Temperature! iphone needs to cool down before you use it

My Iphone 6 showed "Temperature! iphone needs to cool down before you use it." for 2 days. But I did not use it very often as a new breastfeeding mom, and our room temperature keep 68-70F. I just bought it 1 month ago. Please help me to fix it. Thank you! I have a good day!


Dr. Meng

iPhone 6, iOS 8.2

Posted on Mar 15, 2015 8:26 AM

Reply
2 replies

Mar 17, 2015 12:37 PM in response to Joyisagirl

Hi Joyisagirl,



Thanks for the question. I understand that your iPhone has been displaying the temperature warning for quite some time now. Let’s try restarting and/or resetting your device in an attempt to resolve this issue:


Restart or reset your iPhone, iPad, or iPod touch - Apple Support

https://support.apple.com/en-us/ht201559


Additional information:


Keeping iPhone, iPad, and iPod touch within acceptable operating temperatures - Apple Support

https://support.apple.com/en-us/HT201678




- Matt M.

Mar 17, 2015 12:46 PM in response to Joyisagirl

Joyisagirl wrote:


My Iphone 6 showed "Temperature! iphone needs to cool down before you use it." for 2 days. But I did not use it very often as a new breastfeeding mom, and our room temperature keep 68-70F. I just bought it 1 month ago. Please help me to fix it. Thank you! I have a good day!


Dr. Meng

If the phone is not hot to touch you have a hardware problem. Take it to an Apple store for diagnosis. The high temperature warning on an iPhone normally doesn't come on until the phone is too hot to hold comfortably.

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Temperature! iphone needs to cool down before you use it

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