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My microsoft surface mouse keeps dropping bluetooth connectivity after the 3/14 (yesterday) software update (if delete and re-pair it works for 2-5 mins before dropping again). Any ideas? Thx

My microsoft surface mouse keeps dropping bluetooth connectivity after the 3/14 (yesterday) software update (if delete and re-pair it works for 2-5 mins before dropping again). Any ideas? Thx

iMac with Retina 5K display, OS X Yosemite (10.10.2)

Posted on Mar 15, 2015 8:50 AM

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2 replies

Level 10

140,472 points

Mar 15, 2015 9:20 AM in response to Top Banana II

It's not an Apple product, contact the manufacturer or exchange it for another mouse.

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Level 7

26,486 points

Mar 15, 2015 9:23 AM in response to Top Banana II

Try the tips listed here Desktop computers: Troubleshooting wireless keyboard and mouse issues in Mac OS X v10.5 - Apple Support

Try resetting the SMC Intel-based Macs: Resetting the System Management Controller (SMC) - Apple Support

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My microsoft surface mouse keeps dropping bluetooth connectivity after the 3/14 (yesterday) software update (if delete and re-pair it works for 2-5 mins before dropping again). Any ideas? Thx

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