HT201413: Resolve issues between iTunes and third-party security software
Learn about Resolve issues between iTunes and third-party security software
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Q: Went to update iPh6 iOS8 and now I am unable to restore the phone (iTunes is current)...I have restarted both my MacBook and iPh t ... more
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Mar 17, 2015 12:50 PMby Allen A,Hello MickeyMcR,
The article linked below details a number of steps that can help get your iPhone restored.
Error 3194, Error 17, or "This device isn't eligible for the requested build"
https://support.apple.com/en-us/HT201442Sincerely,
Allen
