elhus

Q: communication contract

can i change at&t contract to free unlocked

iPhone 6, iOS 8.2

Posted on Mar 15, 2015 1:43 PM

Close

Q: communication contract

  • All replies
  • Helpful answers

  • by ChrisJ4203,Helpful

    ChrisJ4203 ChrisJ4203 Mar 15, 2015 1:45 PM in response to elhus
    Level 9 (59,358 points)
    iPhone
    Mar 15, 2015 1:45 PM in response to elhus

    That is between you and AT&T. If you are on contract with AT&T, you need to either fulfill your contract with them or pay an ETF (Early Termination Fee) to get out of the contract. If you have a phone that is locked to them, you have to request that it be unlocked and comply with the requirements for unlocking the device.

  • by elhus,

    elhus elhus Mar 16, 2015 2:54 PM in response to ChrisJ4203
    Level 1 (0 points)
    Mar 16, 2015 2:54 PM in response to ChrisJ4203

    thanks a lot Chris !! I have another question I heard about AT&T service on eBay to change the iPhone unlocked and work with any SIM card and any country is that right thanks again

  • by ChrisJ4203,

    ChrisJ4203 ChrisJ4203 Mar 16, 2015 2:59 PM in response to elhus
    Level 9 (59,358 points)
    iPhone
    Mar 16, 2015 2:59 PM in response to elhus

    The only place to have the device unlocked is through AT&T. If you purchased a phone on eBay, locked to AT&T and have no intention of using them, you may have difficulty getting them to unlock the device. Purchasing a locked phone is not a good idea, since not all carriers unlock devices for non-customers. You will need to contact AT&T to see if you qualify for unlocking services. If they say no, then you cannot get the device unlocked. Only AT&T can authorize an unlock of that device to work with any SIM. As far as it working in any country, it may work, but may not support all carrier services. Also, the warranty on the phone is only valid in the United States, and you cannot ship it for warranty, it has to be physically brought in to Apple. If you are not in the US, I suggest you return the device for a refund and purchase a device that works in your location and can be serviced there.

  • by wegras,

    wegras wegras Mar 16, 2015 3:00 PM in response to elhus
    Level 6 (15,194 points)
    Wireless
    Mar 16, 2015 3:00 PM in response to elhus

    elhus wrote:

     

    thanks a lot Chris !! I have another question I heard about AT&T service on eBay to change the iPhone unlocked and work with any SIM card and any country is that right thanks again

    Then read this nothing to do with eBay

    How to unlock your iPhone for use with another carrier - Apple Support

  • by Michael Black,

    Michael Black Michael Black Mar 16, 2015 3:01 PM in response to elhus
    Level 7 (25,105 points)
    Mar 16, 2015 3:01 PM in response to elhus

    No, you cannot get a phone unlocked from a carrier by somebody on eBay (they will happily take your money and hack your phone for you though). To unlock a phone, you request an unlock with the carrier directly (in this case, directly with AT&T via the web page they have for that). The carrier processes the unlock, and only the carrier can do so. Anybody else is selling a hack that will just revert back to locked status when you update iOS or restore your phone.

     

    Uuse se this web page - https://www.att.com/deviceunlock/#/