Mail does not work with gmail accounts anymore

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Level 1

0 points

Mail does not work with gmail accounts anymore

Since yesterday or so, my google mail accounts don't connect anymore. All of them. All other accounts are still working.

- Connection doctor tells me the standard "couldn't connect, check if its really port 993 blah" thing.

- I'm on 10.9.5

- I tried remove one of the accounts under Internet Accounts and "re install" it, which worked partially: Internet Accounts accepted the google password, and added the account. I ticket Emails. It reappeared in Mail, but still with connection issues (and now no emails what-so-ever associated with that account).

What can I do next?

MacBook Pro with Retina display, OS X Mavericks (10.9.5)

Posted on Mar 15, 2015 6:50 PM

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Answer 1

Jirseth

Level 1

10 points

Mar 16, 2015 6:32 AM in response to eXcuvator

Have you checked your incoming and outgoing mail server settings?

If you are using IMAP, it should look something like the following:

Incoming Mail (IMAP) Server - Requires SSL
- imap.gmail.com
- Port: 993
- Requires SSL:Yes
Outgoing Mail (SMTP) Server - Requires TLS
- smtp.gmail.com
- Port: 465 or 587
- Requires SSL: Yes
- Requires authentication: Yes
- Use same settings as incoming mail server

If you are using POP3, it should look something like the following:

Incoming mail server type: POP3

Incoming mail (POP3 or IMAP) server: pop.gmail.com. Google Apps users, enter the server name provided, don't add your domain name in these steps.

Port: 995

Outgoing e-mail server (SMTP) name: smtp.gmail.com

Port: 465

Outgoing server requires authentication: enabled

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Answer 2

Eric Root

Level 10

684,027 points

Mar 16, 2015 11:51 AM in response to eXcuvator

Troubleshooting Apple Mail

Troubleshooting sending and receiving email messages

Troubleshooting sending email messages

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Answer 3

eXcuvator Author

Level 1

0 points

Mar 16, 2015 6:21 PM in response to Jirseth

All exactly what I have, for all my accounts.

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Answer 4

Jirseth

Level 1

10 points

Mar 17, 2015 5:05 AM in response to eXcuvator

If you haven't already done this, try taking all accounts offline and then bring them back online. If this doesn't work, maybe try running a permission repair.

Disk Utility 12.x: Repair disk permissions

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Answer 5

eXcuvator Author

Level 1

0 points

Mar 28, 2015 2:12 PM in response to eXcuvator

I have checked disk permissions, reset Mail (deleted all the folders in ~Library) and added the accounts again.

Again, only the google mail accounts resist my efforts. Here's log files from the connection doctor. I attempted to remove SSL from one of them, which also didn't help my case. The logs are kind of useless, they don't even yield error messages:

INITIATING CONNECTION Mar 28 17:08:02.778 host:imap.gmail.com -- port:993 -- socket:0x0 -- thread:0x608000e672c0

INITIATING CONNECTION Mar 28 17:08:31.901 host:imap.gmail.com -- port:143 -- socket:0x0 -- thread:0x608001473e80

and similar for smtp and the other google mail account. Changing the address from gmail.com to googlemail.com also was futile.

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