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OS 10.10.2 Freeze and Start-Up Hang

MacBook Air 1.3 GHz Intel Core i5, 8GB 1600 MHz DDR3, Intel HD Graphics 5000 1536 MB.


Symptoms

Especially when the display has turned off and or the computer is asleep, the display comes back on when I click or touch a button, then I get the spinning beach ball. I can sometimes get Force Quit to open, sometimes not. Sometimes when Force Quit opens, I can Force Quit applications, sometimes not. Sometimes I can Relaunch Finder and sometimes not, however it never relaunches, it just quits. The dock will magnify, but when I click on any application, it does not start to bounce or open. The only thing that I've found to do is hold down the power button.


Then, sometimes it boots normally and works, other times it hangs about 1/2 way through the progress bar on the apple screen. Other times, it makes it to the login screen, but with no login boxes. Other times, it allows me to put in my username and password, but never logs me in or tells me that my credentials are invalid. When it fails at one of these points, only a hard shut down works. Sometimes, it will boot normally and work fine the next time, and other times, I have to use Safe Mode, reset PRAM, or just keep hard shut down and rebooting.


This stall in the first paragraph and the boot problems in the second happen about 10 times per day.



Things I've tried that I can remember (this started in November, 2014).

No software updates available.

Reinstalled OS yesterday for the second time

Trashed HD/Library/SystemConfiguration

Told App Store to not look for or download update automatically


Below the EtreCheck are some messages from Console around the last time I tried to wake it, had to hard power down and reboot. I think 7:28PM is when I powered down and started the reboot.


EtreCheck version: 2.1.8 (121)

Report generated March 15, 2015 at 7:45:33 PM CDT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.


Hardware Information: ℹ️

MacBook Air (Technical Specifications)

MacBook Air - model: MacBookAir6,1

1 1.3 GHz Intel Core i5 CPU: 2-core

8 GB RAM Not upgradeable

BANK 0/DIMM0

4 GB DDR3 1600 MHz ok

BANK 1/DIMM0

4 GB DDR3 1600 MHz ok

Bluetooth: Good - Handoff/Airdrop2 supported

Wireless: en0: 802.11 a/b/g/n/ac

Battery Health: Normal - Cycle count 176


Video Information: ℹ️

Intel HD Graphics 5000

Color LCD 1366 x 768


System Software: ℹ️

OS X 10.10.2 (14C1510) - Time since boot: 0:15:13


Disk Information: ℹ️

APPLE SSD SD0128F disk0 : (121.33 GB)

EFI (disk0s1) <not mounted> : 210 MB

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB

Macintosh HD (disk1) / : 120.10 GB (34.87 GB free)

Core Storage: disk0s2 120.47 GB Online


USB Information: ℹ️

Apple Inc. BRCM20702 Hub

Apple Inc. Bluetooth USB Host Controller


Thunderbolt Information: ℹ️

Apple Inc. thunderbolt_bus


Gatekeeper: ℹ️

Mac App Store and identified developers


Kernel Extensions: ℹ️

/Applications/Tunnelblick.app

[not loaded] net.tunnelblick.tap (1.0) [Click for support]

[not loaded] net.tunnelblick.tun (1.0) [Click for support]


/Library/Extensions

[not loaded] org.virtualbox.kext.VBoxDrv (4.2.14) [Click for support]

[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.14) [Click for support]

[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.14) [Click for support]

[not loaded] org.virtualbox.kext.VBoxUSB (4.2.14) [Click for support]


/System/Library/Extensions

[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]


Launch Agents: ℹ️

[loaded] com.oracle.java.Java-Updater.plist [Click for support]


Launch Daemons: ℹ️

[loaded] com.google.keystone.daemon.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.microsoft.office.licensing.helper.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]

[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist [Click for support]


User Login Items: ℹ️

Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)


Internet Plug-ins: ℹ️

o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

nplastpass: Version: 2.5.5 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

QuickTime Plugin: Version: 7.7.3

googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]

SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]

JavaAppletPlugin: Version: Java 8 Update 31 Check version


Safari Extensions: ℹ️

LastPass


3rd Party Preference Panes: ℹ️

Flash Player [Click for support]

Java [Click for support]


Time Machine: ℹ️

Time Machine not configured!


Top Processes by CPU: ℹ️

5% WindowServer

1% fontd

0% AppleSpell

0% notifyd

0% cloudpaird


Top Processes by Memory: ℹ️

163 MB mds_stores

120 MB Safari

86 MB CalendarAgent

69 MB soagent

60 MB com.apple.WebKit.WebContent


Virtual Memory Information: ℹ️

4.75 GB Free RAM

2.44 GB Active RAM

548 MB Inactive RAM

851 MB Wired RAM

1.02 GB Page-ins

0 B Page-outs


Diagnostics Information: ℹ️

Mar 15, 2015, 07:30:00 PM Self test - passed

Mar 15, 2015, 03:01:54 PM /Library/Logs/DiagnosticReports/sharingd_2015-03-15-150154_[redacted].crash



CONSOLE

3/15/15 7:26:59.070 PM pkd[213]: FCIsAppAllowedToLaunchExt [343] -- *** _FCMIGAppCanLaunch timed out. Returning false.

3/15/15 7:27:03.633 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.42B7919A-CD5A-49E0-B428-EE6363C24E47[417]) Service exited due to signal: Killed: 9

3/15/15 7:27:17.163 PM pkd[213]: FCIsAppAllowedToLaunchExt [343] -- *** _FCMIGAppCanLaunch timed out. Returning false.

3/15/15 7:27:19.760 PM ntpd[165]: wake time set +1.615537 s

3/15/15 7:27:22.662 PM locationd[230]: Location icon should now be in state 'Active'

3/15/15 7:27:58.342 PM CoreServicesUIAgent[243]: unexpected message <OS_xpc_error: <error: 0x7fff7bcd2c60> { count = 1, contents =

"XPCErrorDescription" => <string: 0x7fff7bcd2f70> { length = 18, contents = "Connection invalid" }

}>

3/15/15 7:27:58.351 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.553D9C24-4FDF-4777-8509-6234DE5D0B9E[349]) Service exited with abnormal code: 1

3/15/15 7:27:58.373 PM com.apple.xpc.launchd[1]: (com.apple.Safari.53424[346]) Service exited due to signal: Terminated: 15

3/15/15 7:27:58.375 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.Plugin.64.521F8ED2-27AC-4D7C-A936-CA48158074F1[477]) Trampoline was terminated before jumping to service: Killed: 9

3/15/15 7:27:58.375 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.DE366317-6766-4F48-85E7-1C87018231E1[474]) Trampoline was terminated before jumping to service: Killed: 9

3/15/15 7:27:58.375 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.E8A0B7BB-30CB-43EC-BD1B-522CF921D1A7[478]) Trampoline was terminated before jumping to service: Killed: 9

3/15/15 7:28:08.350 PM spindump[406]: [346] No reply from agent getting localized name for /Applications/Safari.app/Contents/MacOS/Safari for user 779319754

3/15/15 7:28:12.046 PM Spotlight[248]: Hang timer fired; exiting

3/15/15 7:28:12.047 PM SystemUIServer[199]: Spotlight: Service connection interrupted!

3/15/15 7:28:16.295 PM mds[32]: (DiskStore.Normal:650) SDB consistency check complete for 232113 items

3/15/15 7:28:40.178 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331

3/15/15 7:28:40.178 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331

3/15/15 7:28:40.178 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331

3/15/15 7:28:40.179 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331

3/15/15 7:28:40.179 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331

3/15/15 7:28:40.179 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331

3/15/15 7:28:40.184 PM com.apple.xpc.launchd[1]: (com.apple.Finder[200]) Service exited due to signal: Terminated: 15

3/15/15 7:29:59.000 PM bootlog[0]: BOOT_TIME 1426465799 0

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.AccountPolicyHelper" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".

Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".

Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.authd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.awdd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.callhistory.asl.conf" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.cloudd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.clouddocs" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.commerce.asl" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.CoreDuetAdmissionControl" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.eventmonitor" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.family.asl" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.ical" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.icloud.FindMyDevice" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.install" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.iokit.power" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.mail" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.MessageTracer" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.networking.symptoms" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.networking.symptoms" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.performance" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.secinitd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:

ASL Module "com.apple.securityd" claims selected messages.

Those messages may not appear in standard system log files or in the ASL database.

3/15/15 7:30:02.000 PM kernel[0]: Longterm timer threshold: 1000 ms

MacBook Air, OS X Yosemite (10.10.2)

Posted on Mar 15, 2015 5:49 PM

Reply
1 reply

Mar 16, 2015 11:08 AM in response to clayh79

You do not need to use cleaning programs. They can destroy your computer operation as they may already have done.

CleanMyMac - Uninstall


CleanMyMac2 Un-install


After un-installing, run this program to make sure you got all the pieces.


EasyFind – Spotlight Replacement

Do a backup. Boot to the Recovery Volume (command - R on a restart or hold down the option/alt key during a restart and select Recovery Volume). Run Disk Utility Verify/Repair and Repair Permissions until you get no errors. Then re-install the OS.


OS X Recovery


OS X Recovery (2)

OS 10.10.2 Freeze and Start-Up Hang

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