OS 10.10.2 Freeze and Start-Up Hang
MacBook Air 1.3 GHz Intel Core i5, 8GB 1600 MHz DDR3, Intel HD Graphics 5000 1536 MB.
Symptoms
Especially when the display has turned off and or the computer is asleep, the display comes back on when I click or touch a button, then I get the spinning beach ball. I can sometimes get Force Quit to open, sometimes not. Sometimes when Force Quit opens, I can Force Quit applications, sometimes not. Sometimes I can Relaunch Finder and sometimes not, however it never relaunches, it just quits. The dock will magnify, but when I click on any application, it does not start to bounce or open. The only thing that I've found to do is hold down the power button.
Then, sometimes it boots normally and works, other times it hangs about 1/2 way through the progress bar on the apple screen. Other times, it makes it to the login screen, but with no login boxes. Other times, it allows me to put in my username and password, but never logs me in or tells me that my credentials are invalid. When it fails at one of these points, only a hard shut down works. Sometimes, it will boot normally and work fine the next time, and other times, I have to use Safe Mode, reset PRAM, or just keep hard shut down and rebooting.
This stall in the first paragraph and the boot problems in the second happen about 10 times per day.
Things I've tried that I can remember (this started in November, 2014).
No software updates available.
Reinstalled OS yesterday for the second time
Trashed HD/Library/SystemConfiguration
Told App Store to not look for or download update automatically
Below the EtreCheck are some messages from Console around the last time I tried to wake it, had to hard power down and reboot. I think 7:28PM is when I powered down and started the reboot.
EtreCheck version: 2.1.8 (121)
Report generated March 15, 2015 at 7:45:33 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (Technical Specifications)
MacBook Air - model: MacBookAir6,1
1 1.3 GHz Intel Core i5 CPU: 2-core
8 GB RAM Not upgradeable
BANK 0/DIMM0
4 GB DDR3 1600 MHz ok
BANK 1/DIMM0
4 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n/ac
Battery Health: Normal - Cycle count 176
Video Information: ℹ️
Intel HD Graphics 5000
Color LCD 1366 x 768
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 0:15:13
Disk Information: ℹ️
APPLE SSD SD0128F disk0 : (121.33 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 120.10 GB (34.87 GB free)
Core Storage: disk0s2 120.47 GB Online
USB Information: ℹ️
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Tunnelblick.app
[not loaded] net.tunnelblick.tap (1.0) [Click for support]
[not loaded] net.tunnelblick.tun (1.0) [Click for support]
/Library/Extensions
[not loaded] org.virtualbox.kext.VBoxDrv (4.2.14) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetAdp (4.2.14) [Click for support]
[not loaded] org.virtualbox.kext.VBoxNetFlt (4.2.14) [Click for support]
[not loaded] org.virtualbox.kext.VBoxUSB (4.2.14) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.google.keystone.daemon.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
[loaded] net.tunnelblick.tunnelblick.LaunchAtLogin.plist [Click for support]
User Login Items: ℹ️
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
nplastpass: Version: 2.5.5 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 1.0.0.0 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.40.2.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
LastPass
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
5% WindowServer
1% fontd
0% AppleSpell
0% notifyd
0% cloudpaird
Top Processes by Memory: ℹ️
163 MB mds_stores
120 MB Safari
86 MB CalendarAgent
69 MB soagent
60 MB com.apple.WebKit.WebContent
Virtual Memory Information: ℹ️
4.75 GB Free RAM
2.44 GB Active RAM
548 MB Inactive RAM
851 MB Wired RAM
1.02 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 15, 2015, 07:30:00 PM Self test - passed
Mar 15, 2015, 03:01:54 PM /Library/Logs/DiagnosticReports/sharingd_2015-03-15-150154_[redacted].crash
CONSOLE
3/15/15 7:26:59.070 PM pkd[213]: FCIsAppAllowedToLaunchExt [343] -- *** _FCMIGAppCanLaunch timed out. Returning false.
3/15/15 7:27:03.633 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.42B7919A-CD5A-49E0-B428-EE6363C24E47[417]) Service exited due to signal: Killed: 9
3/15/15 7:27:17.163 PM pkd[213]: FCIsAppAllowedToLaunchExt [343] -- *** _FCMIGAppCanLaunch timed out. Returning false.
3/15/15 7:27:19.760 PM ntpd[165]: wake time set +1.615537 s
3/15/15 7:27:22.662 PM locationd[230]: Location icon should now be in state 'Active'
3/15/15 7:27:58.342 PM CoreServicesUIAgent[243]: unexpected message <OS_xpc_error: <error: 0x7fff7bcd2c60> { count = 1, contents =
"XPCErrorDescription" => <string: 0x7fff7bcd2f70> { length = 18, contents = "Connection invalid" }
}>
3/15/15 7:27:58.351 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.Networking.553D9C24-4FDF-4777-8509-6234DE5D0B9E[349]) Service exited with abnormal code: 1
3/15/15 7:27:58.373 PM com.apple.xpc.launchd[1]: (com.apple.Safari.53424[346]) Service exited due to signal: Terminated: 15
3/15/15 7:27:58.375 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.Plugin.64.521F8ED2-27AC-4D7C-A936-CA48158074F1[477]) Trampoline was terminated before jumping to service: Killed: 9
3/15/15 7:27:58.375 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.DE366317-6766-4F48-85E7-1C87018231E1[474]) Trampoline was terminated before jumping to service: Killed: 9
3/15/15 7:27:58.375 PM com.apple.xpc.launchd[1]: (com.apple.WebKit.WebContent.E8A0B7BB-30CB-43EC-BD1B-522CF921D1A7[478]) Trampoline was terminated before jumping to service: Killed: 9
3/15/15 7:28:08.350 PM spindump[406]: [346] No reply from agent getting localized name for /Applications/Safari.app/Contents/MacOS/Safari for user 779319754
3/15/15 7:28:12.046 PM Spotlight[248]: Hang timer fired; exiting
3/15/15 7:28:12.047 PM SystemUIServer[199]: Spotlight: Service connection interrupted!
3/15/15 7:28:16.295 PM mds[32]: (DiskStore.Normal:650) SDB consistency check complete for 232113 items
3/15/15 7:28:40.178 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331
3/15/15 7:28:40.178 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331
3/15/15 7:28:40.178 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331
3/15/15 7:28:40.179 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331
3/15/15 7:28:40.179 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331
3/15/15 7:28:40.179 PM WindowServer[143]: CGXGetConnectionProperty: Invalid connection 45331
3/15/15 7:28:40.184 PM com.apple.xpc.launchd[1]: (com.apple.Finder[200]) Service exited due to signal: Terminated: 15
3/15/15 7:29:59.000 PM bootlog[0]: BOOT_TIME 1426465799 0
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.AccountPolicyHelper" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/asl" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.awdd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.callhistory.asl.conf" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.cloudd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.clouddocs" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.commerce.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.CoreDuetAdmissionControl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.family.asl" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.ical" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.icloud.FindMyDevice" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.networking.symptoms" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.secinitd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
3/15/15 7:30:02.000 PM kernel[0]: Longterm timer threshold: 1000 ms
MacBook Air, OS X Yosemite (10.10.2)