jesslynrey

Q: What causes my iPhone to not alert me to all text messages?

(Certain contacts do not vibrate or ring for texts, but others still do!)

Please advise on what might fix this error.

The settings are all turned on and I still receive alerts when this person calls.

iPhone 6, iOS 8.2

Posted on Mar 15, 2015 8:15 PM

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Q: What causes my iPhone to not alert me to all text messages?

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  • Helpful answers

  • by sean.wells,

    sean.wells sean.wells Mar 15, 2015 8:20 PM in response to jesslynrey
    Level 1 (85 points)
    Mar 15, 2015 8:20 PM in response to jesslynrey

    jesslynrey wrote:

     

    (Certain contacts do not vibrate or ring for texts, but others still do!)

    Please advise on what might fix this error.

    The settings are all turned on and I still receive alerts when this person calls.

    You may have Do Not Disturb turned on. Swipe up to display the Control Center and check if the crescent moon icon is highlighted.

  • by jesslynrey,

    jesslynrey jesslynrey Mar 15, 2015 8:22 PM in response to sean.wells
    Level 1 (0 points)
    Mar 15, 2015 8:22 PM in response to sean.wells

    Hi Sean,

    Unfortunately, this is not the case, I tried turning "do not disturb" on and back off again and it did not change anything.

     

    I have also restarted the phone using the home and lock buttons, any other thoughts?

  • by sean.wells,

    sean.wells sean.wells Mar 15, 2015 8:24 PM in response to jesslynrey
    Level 1 (85 points)
    Mar 15, 2015 8:24 PM in response to jesslynrey

    jesslynrey wrote:

     

    Hi Sean,

    Unfortunately, this is not the case, I tried turning "do not disturb" on and back off again and it did not change anything.

     

    I have also restarted the phone using the home and lock buttons, any other thoughts?

    Go to your text message conversation, select Details, and check the Do Not Disturb there as well. You may have muted the conversation on accident.

  • by Meg St._Clair,

    Meg St._Clair Meg St._Clair Mar 15, 2015 8:27 PM in response to jesslynrey
    Level 9 (58,959 points)
    iPhone
    Mar 15, 2015 8:27 PM in response to jesslynrey

    You may have DND enabled for those particular contacts. Or, you may have them blocked. Check the contact entry to see if you have them blocked. To see if you have DND enabled for that thread, open the message thread. Tap "Details" in the upper right corner. Make sure Do Not Disturb is turned off.

  • by jesslynrey,

    jesslynrey jesslynrey Mar 15, 2015 8:44 PM in response to Meg St._Clair
    Level 1 (0 points)
    Mar 15, 2015 8:44 PM in response to Meg St._Clair

    Hi Meg,

    I have confirmed that the phone was not turned to DND, nor was the individual contact set to DND, nor is the contact blocked. Thanks for the suggestion!

  • by jesslynrey,

    jesslynrey jesslynrey Mar 15, 2015 8:55 PM in response to jesslynrey
    Level 1 (0 points)
    Mar 15, 2015 8:55 PM in response to jesslynrey

    NEW: I forgot to add, my iPad is synced to my text messages and the alert works for these people on there..