Q: redeemed itunes gift card but still wants my credit infor

I just redeemed a $25 itunes gift card to my account. When I go to purchase a song, itunes wants my code for my credit card, its not giving me the option to choose the gift card, can anyone help?

MacBook Air (13-inch, Mid 2012), OS X Mountain Lion (10.8)

Posted on Mar 15, 2015 11:45 PM

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Q: redeemed itunes gift card but still wants my credit infor

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by bobby_d,

bobby_d Mar 18, 2015 9:14 AM in response to biscuit11
Level 3 (770 points)

Mar 18, 2015 9:14 AM in response to biscuit11

Hi biscuit11,

I understand you are experiencing issues redeeming credit from a gift card. Have you attempted to update your payment information, and then trying the purchase again?

Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

After updating your payment information, you can check to see if your gift card balance is accurate by following these steps:

See your iTunes credit balance - Apple Support

Thank you for contributing to Apple Support Communities.

Take care,
Bobby_D
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by pamcas0248,

pamcas0248 Mar 18, 2015 10:25 AM in response to bobby_d
Level 1 (0 points)

Mar 18, 2015 10:25 AM in response to bobby_d

and then after this will this give the option of redeeming the gift card or will it purchase it thru the credit card
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Q: redeemed itunes gift card but still wants my credit infor

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by bobby_d,

by pamcas0248,

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