redeemed itunes gift card but still wants my credit infor

I just redeemed a $25 itunes gift card to my account. When I go to purchase a song, itunes wants my code for my credit card, its not giving me the option to choose the gift card, can anyone help?

MacBook Air (13-inch, Mid 2012), OS X Mountain Lion (10.8)

Posted on Mar 15, 2015 11:45 PM

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2 replies

Mar 18, 2015 9:14 AM in response to biscuit11

Hi biscuit11,


I understand you are experiencing issues redeeming credit from a gift card. Have you attempted to update your payment information, and then trying the purchase again?


Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support

After updating your payment information, you can check to see if your gift card balance is accurate by following these steps:


See your iTunes credit balance - Apple Support


Thank you for contributing to Apple Support Communities.


Take care,

Bobby_D

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redeemed itunes gift card but still wants my credit infor

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