i cannot register my applecare protection plan from sri lanka
the country selector does not include sri lanka when i try to register my applecare protection plan
MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10)
the country selector does not include sri lanka when i try to register my applecare protection plan
MacBook Pro (Retina, 13-inch, Mid 2014), OS X Yosemite (10.10)
There is a reference to Sri Lanka within the Apple - Find Locations
for Sales + Service: Other Asia: https://locate.apple.com/asia/en/
And: AppleCare Products, there is this Asia support page:
http://www.apple.com/asia/support/applecare/
Also: AppleCare Products - Register - Apple Support:
http://www.apple.com/asia/support/applecare/register/
Not sure if these will also work for Sri Lanka, though direction within
some of the pages I went through to find these, pointed this way...
When there is a country name missing from the flag icon country Apple
locator page, you can try & look for country reference in Other selection.
Hopefully this helps. You may also try & contact any local authorized
Apple reseller and ask how they recommend AppleCare registration.
The above site links should have some useful information, though.
Good luck & happy computing! 🙂
I went to http://www.apple.com/asia/support/applecare/register/
When I click the register button here it is directed to the US page https://selfsolve.apple.com/agreement/?skip=yes
This is US only. I cannot select a country from here
When I went that route, a personalized page appears (US) showing a way to register just the same
as you noticed. But I went further and round a tiny selector icon that brings up this other page. Yet
Yet there is a matter of uncertainty, as your country Does Not appear among those linked by Maps as shown:
•Choose Your Country or Region - Apple Support - Agreement:
https://selfsolve.apple.com/agreement/us/en/choose-your-country
Even though Sri Lanka is indicated on the region Map, the page of country flag icons does not show it!!
The other pages that I usually may be able to use, right now shows everything at Apple Inc -- in Malay...
No matter what I do at this point, nothing there (in Apple Contact pages) appear in english or US...
The other way would be to try & contact an Authorized Apple Service Provider, any authorized reseller
who also may offer an authorized repair department may be able to help or direct you to the correct
method in your area to register your new AppleCare agreement.
So I will have to go offline and see if I can get the Chinese or Malay or other language out of my
Apple support site. Hopefully this has not timed out in the meantime.
Sorry to be of little to no help.
However I'm just another user like you, except I'm a volunteer... 😝
Thought I'd post a link to perhaps help locate authorized sales, service and other affiliated
Apple providers; since from where I am, the Support pages and links sometimes go askew,
or to places I don't need (when looking for other answers, not my own) or have the sites I
do need lock into HongKong Chinese; my access to Apple Support main site did yesterday.
So I went offline for a time, after reporting the incident and URLs to Apple website Feedback.
See this page, and choose Sales or Service box, for name of countries "Other Asia"
https://locate.apple.com/asia/en/
Sri Lanka is listed. You will have to enter a city and product series to see who the authorized
sales and service support companies are in your region. They should appear with contact
information and in a map of the area where they exist. Try different town names if one you
choose does not indicate a match. Some services or retail locations may not offer all of the
usual retail Apple items (as seen elsewhere or in online Store.) A retail authorized Apple
sales &/or service independent company should be able to direct you. The authorized Sales
agent or business should also be able to sell the AppleCare plan, for items they sell there.
In general terms, the path used to find countries not listed in the main areas online follows
a convoluted path of trial & error, such as this:
You may be able to look into these contact site (links) and then go into Other countries if
the site default again leaves you in US sites without access to your Region or Country.
Third-party independent resellers and service companies should be listed among those
locations where no Apple Store (official) exists; I've found some in unlikely places before.
Hopefully this helps you, or someone who finds they have a similar problem in finding any
information about their access to Apple authorized sales, service, etc not in Store lists.
(This discussion has been relocated or changed by the hosts since yesterday)
In any event...
Good luck & happy computing! 🙂
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i cannot register my applecare protection plan from sri lanka