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Hacked?

Have I been hacked? Do I have multiple issues? I have been a Mac user since 2008. I run an iMac 2008 20 inch Yosemite 10.10.2, 2.66 Intel, 4 GB Memory. My computer is extremely slow, especially at night. It is practically unusable after 9 PM. The internet is slow, the programs I use have been locking up and giving me the message Microsoft Word for Mac not responding, or Excel, etc and they are just software programs like Word, Excel, Power Point, Quick Books.


My neighbor was also having issues. She looked at mine and said I was hacked, but I don't really know. I am proficient in using the software, but do not know anything about hardware. I went into my system report under logs and have just found this:

Mar 16, 2015, 4:08:01 AM CalendarAgent[238]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/plain; charset="utf-8"].]

Mar 16, 2015, 4:14:10 AM com.apple.xpc.launchd[1]: Endpoint has been activated through legacy launch(3) APIs. Please switch to XPC or bootstrap_check_in(): com.apple.CoreRAID

Mar 16, 2015, 4:14:18 AM com.apple.xpc.launchd[1]: Service "com.apple.xpc.launchd.unmanaged.system_profiler.3545" tried to hijack endpoint "com.apple.DiscRecording:registrar" from owner: com.apple.systemprofiler

Mar 16, 2015, 4:15:18 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-metadata /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:15:18 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-data /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:16:11 AM com.apple.xpc.launchd[1]: The _DirtyJetsamMemoryLimit key is not available on this platform.

Mar 16, 2015, 4:16:11 AM AddressBookSourceSync[3557]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller principalPropertiesAtURL:https://Barbara.Milligan%40att.net@carddav.address.yahoo.com/principals/users/Ba rbara.Milligan%40att.net///Barbara.Milligan%40att.net@carddav.address.yahoo.com/principals/users/Barbara.Milligan%40att.net/] Error Domain=CoreDAVHTTPStatusErrorDomain Code=401 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 401.)" UserInfo=0x7fd1b1c29880 {CoreDAVHTTPHeaders=<CFBasicHash 0x7fd1b1c28e00 [0x7fff716d6cf0]>{type = immutable dict, count = 11,

entries =>

0 : X-Yahoo-Social-Host = <CFString 0x7fd1b1c25f80 [0x7fff716d6cf0]>{contents = "ws123.contacts.ne1.yahoo.com"}

1 : Content-Type = text/xml

2 : ServletWebServiceFilter-Enabled = true

3 : Server = ATS

4 : Age = 0

5 : P3P = <CFString 0x7fd1b1c25d80 [0x7fff716d6cf0]>{contents = "policyref="http://info.yahoo.com/w3c/p3p.xml", CP="CAO DSP COR CUR ADM DEV TAI PSA PSD IVAi IVDi CONi TELo OTPi OUR DELi SAMi OTRi UNRi PUBi IND PHY ONL UNI PUR FIN COM NAV INT DEM CNT STA POL HEA PRE LOC GOV""}

6 : Y-RID = <CFString 0x7fd1b1c25fb0 [0x7fff716d6cf0]>{contents = "5h1ib81agd7qr"}

7 : Date = <CFString 0x7fd1b1c260a0 [0x7fff716d6cf0]>{contents = "Mon, 16 Mar 2015 09:16:11 GMT"}

9 : X-Yahoo-Social-Data-Source = <CFString 0x7fd1b1c26000 [0x7fff716d6cf0]>{contents = "default_source"}

10 : Content-Length = 320

12 : Connection = <CFString 0x7fd1b1c260d0 [0x7fff716d6cf0]>{contents = "keep-alive"}

}

}

Mar 16, 2015, 4:16:11 AM AddressBookSourceSync[3557]: [CardDAVPlugin-ERROR] -getPrincipalInfo:[_controller principalPropertiesAtURL:https://BarbMilligan1%40yahoo.com@carddav.address.yahoo.com/principals/users/Bar bMilligan1%40yahoo.com///BarbMilligan1%40yahoo.com@carddav.address.yahoo.com/principals/users/BarbMilligan1%40yahoo.com/] Error Domain=CoreDAVHTTPStatusErrorDomain Code=401 "The operation couldn’t be completed. (CoreDAVHTTPStatusErrorDomain error 401.)" UserInfo=0x7fd1b1ba67d0 {CoreDAVHTTPHeaders=<CFBasicHash 0x7fd1b1ba5b50 [0x7fff716d6cf0]>{type = immutable dict, count = 7,

entries =>

0 : Server = ATS

1 : Content-Type = <CFString 0x7fd1b1b9b150 [0x7fff716d6cf0]>{contents = "application/xml;charset=UTF-8"}

2 : Connection = <CFString 0x7fd1b1b9b130 [0x7fff716d6cf0]>{contents = "keep-alive"}

4 : Age = 0

6 : Date = <CFString 0x7fd1b1b9b180 [0x7fff716d6cf0]>{contents = "Mon, 16 Mar 2015 09:16:11 GMT"}

9 : Www-Authenticate = <CFString 0x7fd1b1b9b080 [0x7fff716d6cf0]>{contents = "Basic realm="progrss""}

12 : Transfer-Encoding = <CFString 0x7fff735445b0 [0x7fff716d6cf0]>{contents = "Identity"}

}

}

Mar 16, 2015, 4:18:07 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-metadata /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:18:07 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-data /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:23:37 AM apsd[51]: Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[3567]

Mar 16, 2015, 4:23:37 AM apsd[51]: Peer connection [pid=3567] lacks APSConnectionInitiateEntitlement

Mar 16, 2015, 4:23:40 AM ManagedClientAgent[3567]: No Device Enrollment record info was found

Mar 16, 2015, 4:25:18 AM com.apple.iCloudHelper[3568]: objc[3568]: Class FALogging is implemented in both /System/Library/PrivateFrameworks/FamilyCircle.framework/Versions/A/FamilyCircl e and /System/Library/PrivateFrameworks/FamilyNotification.framework/Versions/A/Famil yNotification. One of the two will be used. Which one is undefined.

Mar 16, 2015, 4:25:18 AM com.apple.xpc.launchd[1]: The _DirtyJetsamMemoryLimit key is not available on this platform.

Mar 16, 2015, 4:26:00 AM CalendarAgent[238]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/plain; charset="utf-8"].]

Mar 16, 2015, 4:26:01 AM CalendarAgent[238]: [com.apple.calendar.store.log.caldav.coredav] [Refusing to parse response to PROPPATCH because of content-type: [text/plain; charset="utf-8"].]

Mar 16, 2015, 4:29:34 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-metadata /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:29:34 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-data /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:31:27 AM launchservicesd[52]: Application App:"loginwindow" asn:0x0-1001 pid:66 refs=7 @ 0x7ff2f042b9a0 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x1b81b8 pid=3572 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100006/0x186a6 queue

Mar 16, 2015, 4:31:27 AM WindowServer[117]: [cps/setfront] Failed setting the front application to loginwindow, psn 0x0-0x1001, securitySessionID=0x186a6, err=-13066

Mar 16, 2015, 4:31:27 AM launchservicesd[52]: Application App:"loginwindow" asn:0x0-1001 pid:66 refs=8 @ 0x7ff2f042b9a0 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x1b81b8 pid=3572 "ScreenSaverEngine"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100006/0x186a6 queue

Mar 16, 2015, 4:31:27 AM WindowServer[117]: [cps/setfront] Failed setting the front application to loginwindow, psn 0x0-0x1001, securitySessionID=0x186a6, err=-13066

Mar 16, 2015, 4:32:24 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-metadata /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:32:24 AM kernel[0]: Sandbox: discoveryd(50) deny file-read-data /Library/Preferences/com.apple.security-common.plist

Mar 16, 2015, 4:36:25 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: notification observer: com.apple.iChat notification: __CFNotification 0x7fc7515773e0 {name = _NSDoNotDisturbEnabledNotification}

Mar 16, 2015, 4:36:25 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: notification observer: com.apple.FaceTime notification: __CFNotification 0x7fc849dc2c30 {name = _NSDoNotDisturbEnabledNotification}

Mar 16, 2015, 4:36:25 AM launchservicesd[52]: Application App:"Firefox" asn:0x0-1a31a3 pid:3416 refs=8 @ 0x7ff2f06b04d0 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x1001 pid=66 "loginwindow"")), so denying. : LASSession.cp #1521 SetFrontApplication() q=LSSession 100006/0x186a6 queue

Mar 16, 2015, 4:36:25 AM WindowServer[117]: [cps/setfront] Failed setting the front application to Firefox, psn 0x0-0x1a31a3, securitySessionID=0x186a6, err=-13066

Mar 16, 2015, 4:36:25 AM WindowServer[117]: device_generate_desktop_screenshot: authw 0x7ff8a8c47ba0(2000), shield 0x7ff8a8dfa340(2001)

Mar 16, 2015, 4:36:25 AM WindowServer[117]: device_generate_lock_screen_screenshot: authw 0x7ff8a8c47ba0(2000)[0, 0, 1024, 768] shield 0x7ff8a8dfa340(2001), dev [1024,768]

Mar 16, 2015, 4:36:26 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: NC Disabled: NO

Mar 16, 2015, 4:36:26 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: NC Disabled: NO

Mar 16, 2015, 4:36:26 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: DND Enabled: YES

Mar 16, 2015, 4:36:26 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: Updating enabled: NO (Topics: (null))

Mar 16, 2015, 4:36:26 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: DND Enabled: YES

Mar 16, 2015, 4:36:26 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: Updating enabled: NO (Topics: (null))

Mar 16, 2015, 4:36:32 AM loginwindow[66]: CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.

Mar 16, 2015, 4:41:47 AM WindowServer[117]: CGXDisplayDidWakeNotification [169026770605905]: posting kCGSDisplayDidWake

Mar 16, 2015, 4:41:47 AM WindowServer[117]: handle_will_sleep_auth_and_shield_windows: Deferring.

Mar 16, 2015, 4:41:47 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: notification observer: com.apple.iChat notification: __CFNotification 0x7fc7514e18a0 {name = _NSDoNotDisturbDisabledNotification}

Mar 16, 2015, 4:41:47 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: notification observer: com.apple.FaceTime notification: __CFNotification 0x7fc849c23f40 {name = _NSDoNotDisturbDisabledNotification}

Mar 16, 2015, 4:41:47 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: NC Disabled: NO

Mar 16, 2015, 4:41:47 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: NC Disabled: NO

Mar 16, 2015, 4:41:47 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: DND Enabled: NO

Mar 16, 2015, 4:41:47 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: DND Enabled: NO

Mar 16, 2015, 4:41:47 AM identityservicesd[230]: <IMMacNotificationCenterManager: 0x7fc7515a0600>: Updating enabled: YES (Topics: (

"com.apple.private.alloy.icloudpairing",

"com.apple.private.alloy.continuity.encryption",

"com.apple.private.alloy.continuity.activity",

"com.apple.ess",

"com.apple.private.ids",

"com.apple.private.alloy.phonecontinuity",

"com.apple.private.alloy.continuity.activity.public",

"com.apple.madrid",

"com.apple.private.alloy.continuity.auth",

"com.apple.private.ac",

"com.apple.private.alloy.idsremoteurlconnection",

"com.apple.private.alloy.sms",

"com.apple.private.alloy.screensharing",

"com.apple.private.alloy.maps",

"com.apple.private.alloy.callhistorysync",

"com.apple.private.alloy.continuity.tethering"

))

Mar 16, 2015, 4:41:48 AM imagent[247]: <IMMacNotificationCenterManager: 0x7fc849c3dbe0>: Updating enabled: YES (Topics: (

"com.apple.ess",

"com.apple.private.ac"

))

Mar 16, 2015, 4:42:06 AM system_profiler[3598]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0

Mar 16, 2015, 4:42:06 AM system_profiler[3598]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0

Mar 16, 2015, 4:42:07 AM system_profiler[3600]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0

Mar 16, 2015, 4:42:07 AM system_profiler[3600]: platformPluginDictionary: Can't get X86PlatformPlugin, return value 0


Since this was during the last 15 minutes, I was not on my computer at this time. I bought a printer about a month ago. It shows up as a network 2 blocks from here. Both my MacBook and my iMac say that I am running low on memory and last week, I had to delete a bunch of docs, just to type some labels. I have heard that one of the neighbors is a big gamer and he also has a repeater. Does this look like something like that is going on according to the logs? Do I contact the police about it?

iMac, OS X Yosemite (10.10.2), 2.66 Intel, 4 GB Memory

Posted on Mar 16, 2015 3:03 AM

Reply
Question marked as Best reply

Posted on Mar 16, 2015 4:30 AM

My initial thoughts were that you have insufficient memory and I still think that but rather than the detail in your initial post, could you download and apply the Etrecheck program and post the results here. It is safe to do so.


http://www.etresoft.com/etrecheck

This will enable us to see much more of your system and where you could be getting these problems from.

9 replies
Question marked as Best reply

Mar 16, 2015 4:30 AM in response to bjmilligan

My initial thoughts were that you have insufficient memory and I still think that but rather than the detail in your initial post, could you download and apply the Etrecheck program and post the results here. It is safe to do so.


http://www.etresoft.com/etrecheck

This will enable us to see much more of your system and where you could be getting these problems from.

Mar 16, 2015 7:00 AM in response to bjmilligan

Please read this whole message before doing anything.

This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.

Step 1

The purpose of this step is to determine whether the problem is localized to your user account.

Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”

While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.

Test while logged in as Guest. Same problem?

After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.

*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.

Step 2

The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.

Please take this step regardless of the results of Step 1.

Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.

Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.

Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.

The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.

Test while in safe mode. It will be slow, but maybe not as slow as normal mode. Same problem?

After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2.

Mar 17, 2015 7:28 PM in response to seventy one

EtreCheck version: 2.1.8 (121)

Report generated March 17, 2015 at 9:20:04 PM CDT

Download EtreCheck from http://etresoft.com/etrecheck


Click the [Click for support] links for help with non-Apple products.

Click the [Click for details] links for more information about that line.

Click the [Adware! - Remove] links for help removing adware.


Hardware Information: ℹ️

iMac (20-inch, Early 2008) (Verified)

iMac - model: iMac8,1

1 2.66 GHz Intel Core 2 Duo CPU: 2-core

4 GB RAM Upgradeable

BANK 0/DIMM0

2 GB DDR2 SDRAM 800 MHz ok

BANK 1/DIMM1

2 GB DDR2 SDRAM 800 MHz ok

Bluetooth: Old - Handoff/Airdrop2 not supported

Wireless: en1: 802.11 a/b/g/n


Video Information: ℹ️

ATI Radeon HD 2600 Pro - VRAM: 256 MB

iMac 1024 x 768


System Software: ℹ️

OS X 10.10.2 (14C109) - Time since boot: 8:43:35


Disk Information: ℹ️

Hitachi HDP725032GLA380 disk0 : (320.07 GB)

EFI (disk0s1) <not mounted> : 210 MB

[redacted] HD (disk0s2) / : 319.21 GB (104.75 GB free)

Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB


USB Information: ℹ️

Apple Inc. Built-in iSight

Logitech USB Receiver

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

Apple Computer, Inc. IR Receiver


Gatekeeper: ℹ️

Mac App Store and identified developers


Adware: ℹ️

Conduit [Adware! - Remove]

Geneio [Adware! - Remove]


Kernel Extensions: ℹ️

/System/Library/Extensions

[not loaded] com.Belcarra.iokit.USBLAN_netpart (3.1.1 - SDK 10.6) [Click for support]

[not loaded] com.Belcarra.iokit.USBLAN_usbpart (3.1.1 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Control Center.HID Driver (3.9.0 - SDK 10.6) [Click for support]

[loaded] com.Logitech.Unifying.HID Driver (1.3.0 - SDK 10.6) [Click for support]

[not loaded] com.RemoteControl.USBLAN.usbpart (3.1.1 - SDK 10.7) [Click for support]

[not loaded] com.kodak.printer.XXXX.kext (1.3.0) [Click for support]


/System/Library/Extensions/2.2.0/Belcarra.USBLAN_netpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.netpart.panther (1.6.3) [Click for support]


/System/Library/Extensions/2.2.0/Belcarra.USBLAN_usbpart.kext/Contents/Plug-Ins

[not loaded] com.belcarra.iokit.usbpart.panther (1.6.3) [Click for support]


/System/Library/Extensions/2.2.0/RemoteControl.USBLAN_usbpart.kext/Contents/Plu g-Ins

[not loaded] com.RemoteControl.USBLAN.panther (1.6.2) [Click for support]


Startup Items: ℹ️

HP IO: Path: /Library/StartupItems/HP IO

Startup items are obsolete in OS X Yosemite


Problem System Launch Agents: ℹ️

[killed] com.apple.AirPlayUIAgent.plist

[killed] com.apple.CallHistoryPluginHelper.plist

[killed] com.apple.CallHistorySyncHelper.plist

[killed] com.apple.coreservices.appleid.authentication.plist

[killed] com.apple.icloud.fmfd.plist

[killed] com.apple.Maps.pushdaemon.plist

[killed] com.apple.telephonyutilities.callservicesd.plist

7 processes killed due to memory pressure


Problem System Launch Daemons: ℹ️

[killed] com.apple.awdd.plist

[killed] com.apple.ctkd.plist

[killed] com.apple.icloud.findmydeviced.plist

[killed] com.apple.ifdreader.plist

[killed] com.apple.nehelper.plist

[killed] com.apple.wdhelper.plist

[killed] com.apple.xpc.smd.plist

7 processes killed due to memory pressure


Launch Agents: ℹ️

[unknown] entries [Click for support]

[unknown] format [Click for support]

[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[running] com.adobe.AdobeCreativeCloud.plist [Click for support]

[running] com.citrixonline.GoToMyPC.LaunchAgent.plist [Click for support]

[running] com.kodak.BonjourAgent.plist [Click for support]

[running] com.Logitech.Control Center.Daemon.plist [Click for support]

[loaded] com.oracle.java.Java-Updater.plist [Click for support]

[unknown] KodakAiOBonjourAgent [Click for support]


Launch Daemons: ℹ️

[loaded] com.adobe.fpsaud.plist [Click for support]

[loaded] com.adobe.SwitchBoard.plist [Click for support]

[running] com.citrixonline.GoToMyPC.CommAgent.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]

[loaded] com.oracle.java.Helper-Tool.plist [Click for support]

[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]

[running] com.perion.searchprotectd.plist [Click for support]


User Launch Agents: ℹ️

[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[loaded] com.adobe.ARM.[...].plist [Click for support]

[running] com.amazon.cloud-player.plist [Click for support]

[loaded] com.google.keystone.agent.plist [Click for support]

[loaded] com.Installer.completer.download.plist [Click for support]

[loaded] com.Installer.completer.ltvbit.plist [Click for support]

[loaded] com.Installer.completer.update.plist [Click for support]

[loaded] com.Kodak.Registration.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]

[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]


User Login Items: ℹ️

iPhoto Application (/Applications/iPhoto.app)

Mail Application (/Applications/Mail.app)

QuickBooks 2012 Application (/Applications/QuickBooks 2012.app)

Dropbox Application (/Applications/Dropbox.app)

Contacts Application (/Applications/Contacts.app)

HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)


Internet Plug-ins: ℹ️

Google Earth Web Plug-in: Version: 6.0 [Click for support]

Default Browser: Version: 600 - SDK 10.10

AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]

Flip4Mac WMV Plugin: Version: 2.3.4.1 [Click for support]

CouponPrinter-FireFox: Version: Version 1.0.11

AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]

AdobePDFViewerNPAPI: Version: 10.1.6 [Click for support]

FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]

OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]

Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update

iPhotoPhotocast: Version: 7.0 - SDK 10.8

QuickTime Plugin: Version: 7.7.3

Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]

AdobePDFViewer: Version: 10.1.6 [Click for support]

Unity Web Player: Version: UnityPlayer version 3.1.0f4 [Click for support]

JavaAppletPlugin: Version: Java 7 Update 75 Check version


User internet Plug-ins: ℹ️

Picasa: Version: 1.0 - SDK 10.6 [Click for support]

TroviNPAPIPlugin: Version: 1.0 - SDK 10.9 [Click for support]


3rd Party Preference Panes: ℹ️

EarthDesk [Click for support]

Flash Player [Click for support]

Flip4Mac WMV [Click for support]

GoToMyPC Preferences [Click for support]

Java [Click for support]

Logitech Control Center [Click for support]


Time Machine: ℹ️

Skip System Files: NO

Mobile backups: OFF

Auto backup: NO - Auto backup turned off

Volumes being backed up:

Macintosh HD: Disk size: 319.21 GB Disk used: 214.46 GB

Destinations:

Data [Network]

Total size: 0 B

Total number of backups: 0

Oldest backup: -

Last backup: -

Size of backup disk: Too small

Backup size 0 B < (Disk used 214.46 GB X 3)


Top Processes by CPU: ℹ️

14% mds

8% firefox

4% WindowServer

3% Hallmark Card Studio

3% com.hp.devicemonitor


Top Processes by Memory: ℹ️

799 MB firefox

288 MB Hallmark Card Studio

176 MB Finder

172 MB iTunes

150 MB Image Capture Extension


Virtual Memory Information: ℹ️

40 MB Free RAM

1.60 GB Active RAM

1.56 GB Inactive RAM

604 MB Wired RAM

8.57 GB Page-ins

307 MB Page-outs


Diagnostics Information: ℹ️

Mar 17, 2015, 03:57:14 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LCCDaemon_2015-03-17-155714_[r edacted].crash

Mar 17, 2015, 01:29:11 PM /Library/Logs/DiagnosticReports/InstallerS_2015-03-17-132911_[redacted].cpu_res ource.diag [Click for details]

Mar 17, 2015, 12:31:49 PM Self test - passed

Mar 17, 2015, 12:16:31 PM /Library/Logs/DiagnosticReports/InstallerS_2015-03-17-121631_[redacted].cpu_res ource.diag [Click for details]

Mar 17, 2015, 02:54:08 AM /Library/Logs/DiagnosticReports/InstallerS_2015-03-17-025408_[redacted].cpu_res ource.diag [Click for details]

Mar 17, 2015, 02:46:06 AM /Library/Logs/DiagnosticReports/Hallmark Card Studio_2015-03-17-024606_[redacted].hang

Mar 17, 2015, 02:01:52 AM /Library/Logs/DiagnosticReports/Mail_2015-03-17-020152_[redacted].hang

Mar 17, 2015, 01:58:04 AM /Library/Logs/DiagnosticReports/Core Sync_2015-03-17-015804_[redacted].crash

Mar 17, 2015, 01:49:18 AM /Library/Logs/DiagnosticReports/QuickBooks 2012_2015-03-17-014918_[redacted].hang

Mar 17, 2015, 01:49:15 AM /Library/Logs/DiagnosticReports/Microsoft Excel_2015-03-17-014915_[redacted].hang

Mar 17, 2015, 12:38:03 AM /Library/Logs/DiagnosticReports/InstallerS_2015-03-17-003803_[redacted].cpu_res ource.diag [Click for details]

Mar 16, 2015, 01:50:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/LCCDaemon_2015-03-16-015038_[r edacted].crash

Mar 16, 2015, 12:37:24 AM /Library/Logs/DiagnosticReports/InstallerS_2015-03-16-003724_[redacted].cpu_res ource.diag [Click for details]

Mar 15, 2015, 07:45:47 PM /Users/[redacted]/Library/Logs/DiagnosticReports/LCCDaemon_2015-03-15-194547_[r edacted].crash

Mar 15, 2015, 12:37:40 AM /Library/Logs/DiagnosticReports/InstallerS_2015-03-15-003740_[redacted].cpu_res ource.diag [Click for details]

Mar 17, 2015 9:25 PM in response to bjmilligan

Well now, the Etrecheck indicates a number of problems. I would begin to tackle them in this order.


Download AdwareMedic .... http://www.adwaremedic.com/index.php


Following the instructions you need to get rid of every vestige of ... Geneio, Conduit, CleanmyMac, and the supplier MacPaw.


Test your system for a while. Then run Etrecheck again. Publish here if you feel any disquiet.


At the moment your Memory level is inadequate but removing the above will help.


When you have time and if funds allow, you can upgrade your memory to 6Gb on your machine (I have run it for years). Depending where you are located, buy memory from OWC or Crucial.com.


You need a 4GB unit which (very carefully) you should insert into the slot after removing one of your 2GB units.

Mar 17, 2015 9:30 PM in response to bjmilligan

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.

The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.

Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.

2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.

There are ways to back up a computer that isn't fully functional. Ask if you need guidance.

3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.

You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.

In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.

You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.

Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.

4. Here's a summary of what you need to do, if you choose to proceed:

☞ Copy a line of text in this window to the Clipboard.

☞ Paste into the window of another application.

☞ Wait for the test to run. It usually takes a few minutes.

☞ Paste the results, which will have been copied automatically, back into a reply on this page.

The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.

5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.

You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.

6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.

7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.

Triple-click anywhere in the line of text below on this page to select it:

PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1295 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 450 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' 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NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pagin|Purg(ed|in)|error|Refus|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*t .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} -n1 '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '~ "kMDItemKind=Package"' );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}' services '{load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 88;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;D0 0 N1+18 109;D4 7 11 6;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5

Copy the selected text to the Clipboard by pressing the key combination command-C.

8. Launch the built-in Terminal application in any of the following ways:

☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)

☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.

☞ Open LaunchPad and start typing the name.

Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.

9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter

exec bash

and press return. Then paste the script again.

10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.

If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.

11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:

[Process started]

Part 1 of 8 done at … sec

Part 8 of 8 done at … sec

The test results are on the Clipboard.

Please close this window.

[Process completed]

The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.

Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.

12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.

At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.

If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.

13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.

14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.

______________________________________________________________

Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

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