yohayoha

Level 1 (0 points)

Q: My iPhone keep restarting

hi, currently I'm using iPhone 5.

last week if I'm not mistaken, I updated it to ios 8.2

so far so good,

But today my iPhone restarted whenever I'm pressing home/lock/both volume button.

Could this happen because there is a bug on ios 8.2?

is there any of you that share the same problem as mine?

I will really appreciate if there any solution for it

Thank you very much

Regards,

Yoha

iPhone 5, iOS 8.2

Posted on Mar 16, 2015 7:49 AM

I have this question too

Q: My iPhone keep restarting

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Helpful answers

by joe_7399,

joe_7399 Mar 18, 2015 11:55 AM in response to yohayoha
Community Specialists

Mar 18, 2015 11:55 AM in response to yohayoha

Greetings yohayoha,

Welcome to the Apple Support Communities!

It sounds to me like your iPhone restarted while you were holding down the Home, Sleep / Wake, and both volume buttons. If this is the case, holding down the Home button and Sleep / Wake button together does force a restart.

Restart or reset your iPhone, iPad, or iPod touch - Apple Support

If this is not the case and your iPhone is restarting when you press any of those buttons by themselves, I would suggest reading over the next attached article.

If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support

Cheers,
Joe
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