HT201387: Print from your iPhone, iPad, or iPod touch

Learn about Print from your iPhone, iPad, or iPod touch
Mayx1
Level 1 (0 points)

Q: I did all the steps mentioned above and selected the printer which is available on the same network, when I request to print, by pressing ok,  I receive the following message : printer is no longer available.  Keeping in mind I can print properly from my

I did all the steps mentioned above and selected the printer which is available on the same network, when I request to print, by pressing ok,  I receive the following message : printer is no longer available.  Keeping in mind I can print properly from my laptop. Thanks for your help,

NB I have the same problem with my iPhone

IPhone 5

iPad 6

iPad Air, iOS 8.2

Posted on Mar 16, 2015 11:36 AM

Close
Mayx1

Q: I did all the steps mentioned above and selected the printer which is available on the same network, when I request to print, by p ... more

  • All replies
  • Helpful answers

  • by LaPastenague,

    LaPastenague LaPastenague Mar 16, 2015 1:56 PM in response to Mayx1
    Level 9 (52,335 points)
    Wireless
    Mar 16, 2015 1:56 PM in response to Mayx1

    What model printer?

     

    Is it connected by wireless to the network?

     

    What router are you using?

     

    The laptop is not forced to use airprint protocol.. the idevices can only natively print using airprint so the problem sounds like airprint is not functional.