lif

Q: iCloud mail not receiving some Gmail messages

Hi,

 

For the last week I've experience problems getting mail on my .mac/.me/.icloud email account.  It's seems to be exclusive to Gmail account emails being sent to me.  Co-workers are experiencing similar issues in totally separate scenarios, so I know it's not isolated to me.  Anyone else getting screwed by this?  I  can't find any support on this and the apple support link says access denied when trying initiate a simple response.

 

Thanks,

Dave

Posted on Mar 16, 2015 11:38 AM

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Q: iCloud mail not receiving some Gmail messages

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  • by Riss472,

    Riss472 Riss472 Mar 16, 2015 12:56 PM in response to lif
    Level 1 (0 points)
    Mar 16, 2015 12:56 PM in response to lif

    I am having this same issue. I am not receiving any messages from Gmail users on my iCloud account. I also cannot send any messages from my iCloud account to a Gmail user. They simply do not receive the message. Please advise!!!

  • by lif,

    lif lif Mar 16, 2015 4:57 PM in response to Riss472
    Level 1 (5 points)
    Mar 16, 2015 4:57 PM in response to Riss472

    I'm also sending to Gmail, but people are getting them, or at least most of them.  So strange and ridiculous that Apple doesn't have better support for this.  Why doesn't the link to support even work?  I go through the main site's contact us and it say access denied:  http://www.apple.com/support/contact/

  • by santranyc,

    santranyc santranyc Mar 16, 2015 5:17 PM in response to lif
    Level 1 (14 points)
    Mar 16, 2015 5:17 PM in response to lif

    No one will assume responsibility for this. Apple blames it on Google, Google has no support (so we can't call on them), and I think Google is now yanking comments and threads on their forums (because I can no longer find the discussions that were up a day or two ago).

     

    This is a radical problem, very hard to solve. I'm going nuts knowing that there could be many of my friends and business associates are probably sending me emails. I'm not getting them, they don't know I'm not getting them, I'm losing business, and I don't know what's going on with my friends.

  • by donnyb,

    donnyb donnyb Mar 16, 2015 6:08 PM in response to lif
    Level 1 (115 points)
    Mar 16, 2015 6:08 PM in response to lif

    Yep I am having the same problem. Gmail is not forwarding to my me.com account. What a pain!!!!

  • by lif,

    lif lif Mar 16, 2015 6:12 PM in response to donnyb
    Level 1 (5 points)
    Mar 16, 2015 6:12 PM in response to donnyb

    I'm on the phone now with a senior advisor now trying to trouble shoot it.  Seems like this is news to them, they keep researching and putting me on hold.  If I have any progress I'll post here. 

  • by santranyc,

    santranyc santranyc Mar 16, 2015 6:28 PM in response to lif
    Level 1 (14 points)
    Mar 16, 2015 6:28 PM in response to lif

    Hey, gang, I have CONCRETE PROOF from Google that it is Apple's fault:

     

    Technical details of temporary failure:

    Google tried to deliver your message, but it was rejected by the server for the recipient domain mac.com by mx2.mail.icloud.com. [17.172.34.11].

     

    Apple can no longer pretend it is Google's fault because  THERE ARE SPECIFIC APPLE SERVERS THAT ARE REJECTED GMAIL EMAILS.

  • by lif,

    lif lif Mar 16, 2015 8:33 PM in response to santranyc
    Level 1 (5 points)
    Mar 16, 2015 8:33 PM in response to santranyc

    Yup, that's what I get too. 

    Technical details of temporary failure:


    Google tried to deliver your message, but it was rejected by the server for the recipient domain mac.com by mx3.mail.icloud.com. [17.172.34.65].

     

    The error that the other server returned was:

    451 4.5.3 Too many rejections; try again later.

     

    Mentioned that to the senior advisor.  He's going to turn over to his engineers, but wanted me to turn over access to my account.  I will tomorrow, but am certainly backing up my 20gbs+ of emails 1st (yeah, I keep just about everything).  Still surprised they are unfamiliar w/these issues.  I've got several coworkers complaining about the same thing, plus you guys, so it's for real.

  • by donnyb,

    donnyb donnyb Mar 16, 2015 9:16 PM in response to lif
    Level 1 (115 points)
    Mar 16, 2015 9:16 PM in response to lif

    Looks like my emails from earlier today are now starting to come in.

  • by simon165,

    simon165 simon165 Mar 16, 2015 9:44 PM in response to donnyb
    Level 1 (0 points)
    Mar 16, 2015 9:44 PM in response to donnyb

    My girlfriend sent a message (from @gmail) at 14:40, but it finally was received (@me) at 21:34.

  • by arrow7,

    arrow7 arrow7 Mar 17, 2015 11:42 AM in response to lif
    Level 1 (34 points)
    Mar 17, 2015 11:42 AM in response to lif

    adding that Gmail accounts' behavior in iOS mail app has been very erratic during the last few weeks ... like the account has a really hard time to update and download new messages. This is just with gmail, no issue with other providers. That's s bit off topic here ... could be related ...,no idea.

  • by donnyb,

    donnyb donnyb Mar 17, 2015 11:47 AM in response to simon165
    Level 1 (115 points)
    Mar 17, 2015 11:47 AM in response to simon165

    Still having issues with not receiving emails from gmail. One thing I have notice is a lot more spam is making it through gmails filter. Wondering if maybe apple is try to block those spam emails and as a result is also blocking some of the good emails. Could also be overloading apple servers and that is why some emails take a long time to receive. Just guessing...

  • by lif,

    lif lif Mar 18, 2015 4:33 PM in response to donnyb
    Level 1 (5 points)
    Mar 18, 2015 4:33 PM in response to donnyb

    Looks like I'm not having the same issues today.  Anyone else notice it's working now?

  • by holland.ac,

    holland.ac holland.ac Oct 20, 2015 3:02 PM in response to lif
    Level 1 (0 points)
    Oct 20, 2015 3:02 PM in response to lif

    I'm also still having this problem. Anything I send via my gmail account to my icloud account, I don't receive. Not in spam, not in junk. Also it shows up on my gmail's side in my sent messages, and never gets bounced back.

     

    Oddly enough, when I send it from my gmail on my iphone, it works. But when I send from the same account on my mac, it doesn't work.

  • by holland.ac,

    holland.ac holland.ac Oct 20, 2015 3:55 PM in response to lif
    Level 1 (0 points)
    Oct 20, 2015 3:55 PM in response to lif

    Additionally, I had been able to receive messages from Gmail with my iCloud account up until Sept 30th. After that date, nothing. I went back to the message I sent on Sept 30th, and forwarded it again to my icloud account, and that worked. But sending new messages don't work. How could that be possible?

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