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Helpful answers
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Mar 16, 2015 12:56 PM in response to lifby Riss472,I am having this same issue. I am not receiving any messages from Gmail users on my iCloud account. I also cannot send any messages from my iCloud account to a Gmail user. They simply do not receive the message. Please advise!!!
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Mar 16, 2015 4:57 PM in response to Riss472by lif,I'm also sending to Gmail, but people are getting them, or at least most of them. So strange and ridiculous that Apple doesn't have better support for this. Why doesn't the link to support even work? I go through the main site's contact us and it say access denied: http://www.apple.com/support/contact/ .
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Mar 16, 2015 5:17 PM in response to lifby santranyc,No one will assume responsibility for this. Apple blames it on Google, Google has no support (so we can't call on them), and I think Google is now yanking comments and threads on their forums (because I can no longer find the discussions that were up a day or two ago).
This is a radical problem, very hard to solve. I'm going nuts knowing that there could be many of my friends and business associates are probably sending me emails. I'm not getting them, they don't know I'm not getting them, I'm losing business, and I don't know what's going on with my friends.
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Mar 16, 2015 6:08 PM in response to lifby donnyb,Yep I am having the same problem. Gmail is not forwarding to my me.com account. What a pain!!!!
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Mar 16, 2015 6:12 PM in response to donnybby lif,I'm on the phone now with a senior advisor now trying to trouble shoot it. Seems like this is news to them, they keep researching and putting me on hold. If I have any progress I'll post here.
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Mar 16, 2015 6:28 PM in response to lifby santranyc,Hey, gang, I have CONCRETE PROOF from Google that it is Apple's fault:
Technical details of temporary failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain mac.com by mx2.mail.icloud.com. [17.172.34.11].
Apple can no longer pretend it is Google's fault because THERE ARE SPECIFIC APPLE SERVERS THAT ARE REJECTED GMAIL EMAILS.
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Mar 16, 2015 8:33 PM in response to santranycby lif,Yup, that's what I get too.
Technical details of temporary failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain mac.com by mx3.mail.icloud.com. [17.172.34.65].
The error that the other server returned was:
451 4.5.3 Too many rejections; try again later.
Mentioned that to the senior advisor. He's going to turn over to his engineers, but wanted me to turn over access to my account. I will tomorrow, but am certainly backing up my 20gbs+ of emails 1st (yeah, I keep just about everything). Still surprised they are unfamiliar w/these issues. I've got several coworkers complaining about the same thing, plus you guys, so it's for real.
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Mar 16, 2015 9:16 PM in response to lifby donnyb,Looks like my emails from earlier today are now starting to come in.
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Mar 16, 2015 9:44 PM in response to donnybby simon165,My girlfriend sent a message (from @gmail) at 14:40, but it finally was received (@me) at 21:34.
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Mar 17, 2015 11:42 AM in response to lifby arrow7,adding that Gmail accounts' behavior in iOS mail app has been very erratic during the last few weeks ... like the account has a really hard time to update and download new messages. This is just with gmail, no issue with other providers. That's s bit off topic here ... could be related ...,no idea.
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Mar 17, 2015 11:47 AM in response to simon165by donnyb,Still having issues with not receiving emails from gmail. One thing I have notice is a lot more spam is making it through gmails filter. Wondering if maybe apple is try to block those spam emails and as a result is also blocking some of the good emails. Could also be overloading apple servers and that is why some emails take a long time to receive. Just guessing...
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Mar 18, 2015 4:33 PM in response to donnybby lif,Looks like I'm not having the same issues today. Anyone else notice it's working now?
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Oct 20, 2015 3:02 PM in response to lifby holland.ac,I'm also still having this problem. Anything I send via my gmail account to my icloud account, I don't receive. Not in spam, not in junk. Also it shows up on my gmail's side in my sent messages, and never gets bounced back.
Oddly enough, when I send it from my gmail on my iphone, it works. But when I send from the same account on my mac, it doesn't work.
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Oct 20, 2015 3:55 PM in response to lifby holland.ac,Additionally, I had been able to receive messages from Gmail with my iCloud account up until Sept 30th. After that date, nothing. I went back to the message I sent on Sept 30th, and forwarded it again to my icloud account, and that worked. But sending new messages don't work. How could that be possible?