I had a new hard drive installed, itunes store now does not recognise my computer as already authorised and asks me to authorise it again. I now have two authorised computers (all the same machine). How can I fix this?

I had a new hard drive installed, itunes store now does not recognise my computer as already authorised and asks me to authorise it again. I now have two authorised computers (all the same machine). How can I fix this?

iPod classic 160GB (Late 2009), Windows 7

Posted on Mar 16, 2015 1:43 PM

Reply
4 replies

Mar 16, 2015 1:46 PM in response to ulrichbristol

Just authorize the computer as it is. Otherwise you need to deauthorize all computers just to get rid of one. Save the option until you need it.



You can de-authorize individual computers, but only by using those computers. The only other option is to "de-authorize all" from your iTunes account.


1. Open iTunes on a computer

2. From the Store menu, select "View my Account..."

3. Sign in with your Apple ID and password.

4. Under "Computer Authorizations" select "De-authorize All".

5. Authorize each computer you still have, as you may require.


You may only do this once per year.


After you "de-authorize all" your authorized computers, re-authorize each one as required.


If you have de-authorized all computers and need to do it again, but your year has not elapsed, then contact: Apple - Support - iTunes - Contact Us.


For more information on authorization and de-authorization: iTunes Store- Authorize or deauthorize your Mac or PC.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I had a new hard drive installed, itunes store now does not recognise my computer as already authorised and asks me to authorise it again. I now have two authorised computers (all the same machine). How can I fix this?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.