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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My girlfriend today sent me multiple audio messages via iMessage.
A few minutes after I recieved them, they vanished as if she never sent them. I did not have a chance to save them.
The audio files sent may/could of been used for a court case, and are of great importance.
Why did they disappear?
How do I get them back?
Thanks,
- Todd Martin
This is al well and good in principal. However, if you've never used this feature before and you get a birthday audio text and you want to keep it , but you don't know you need to save it, it's a little upsetting to have lost the digital message. In the future it might be nice for a little informative message to pop up asking you if you want to save it.
This is al well and good in principal. However, if you've never used this feature before and you get a birthday audio text and you want to keep it , but you don't know you need to save it, it's a little upsetting to have lost the digital message. In the future it might be nice for a little informative message to pop up asking you if you want to save it.
How do I know if someone kept my voice messages?
Same question here, is there a way to stop audio messages expiring in iMessage for Mac?
In this day and age where we have to use hands free when we are driving and someone sends us a voice message how in the heck are we supposed to be able to "keep it". Someone at Apple please fix this. This should be an option just like voice mail on a phone call. Please!
I have the same question! Did you ever figure it out?
Hello, Todd.
Thank you for visiting Apple Support Communities.
I understand that you need access to some audio files that were sent through iMessage. Audio messages sent through iMessage are set to automatically expire after two minutes unless you actively choose to save them. If you did not save them by tapping “Keep,” you will not be able to retrieve them at this point, but in the future, you can save important audio messages by tapping Keep or adjust your settings to always save the audio and video messages:
Keep an audio or video message
An audio or video message recorded and sent from Messages will expire two minutes after you play it. Before an audio or video message expires, you can tap Keep, under the message, to manually save it in Messages and to your attachments. To view your saved attachments, tap Details while viewing the conversation.
You can adjust your Messages settings so that your device will automatically save all audio and video messages. Go to Settings > Messages and change the setting for audio or video messages.
You can't keep audio and video messages longer than you keep your message history. Tap Settings > Messages > Keep Messages and increase this setting if you want to keep audio and video messages longer.
Send audio, photo, and video messages on your iPhone, iPad, or iPod touch with iOS 8
Cheers,
Jason H.
Sometimes not only audio but also text messages disappear randomly from my phone or mac. And with photos and videos it's the same. Sometimes they arrive, sometimes they don't, sometimes they arrive and then disappear.
I tried logging off imessage from my devices and logging in again to try and solve these issue, but it never worked.
It's such a simple app that i don't see why Apple is not making it work properly.
I have the same question. Sometimes the Mac keeps them, sometimes it doesn't. It seems random, and I hate this.
It's such a simple app.... it should work perfectly!
And for iMessage in OsX?
WWhere can I set the keep rule?
Thank you sooooo much! You have greatly helped me with your reply!
George Lehrer
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iPhone audio message disappeared
