Hwbkeys

Q: I clicked "update to iOS 8.2" and now the iPad Air 2 will not boot up

I clicked "update to iOS 8.2" and now the iPad Air 2 will not boot up or give me an opening screen

iPad Air, iOS 8.1.3

Posted on Mar 16, 2015 4:25 PM

Close

Q: I clicked "update to iOS 8.2" and now the iPad Air 2 will not boot up

  • All replies
  • Helpful answers

  • by sterling r,

    sterling r sterling r Mar 19, 2015 7:46 AM in response to Hwbkeys
    Community Specialists
    Mar 19, 2015 7:46 AM in response to Hwbkeys

    Hello HWbkeys,

     

    It sounds like you are not able to turn on your iPad after updating to iOS 8.2. I would use these troubleshooting steps from the following article about issues like that:

     

    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on

    If you see a black screen

    You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on. 

    You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device

     

    If your device doesn't respond when you press buttons

    Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:

    1. Restart your device.
    2. If it still doesn't respond, or if it doesn't turn back on, reset your device.

    If you still need help after trying the steps above, contact Apple Support

     

    Thank you for using Apple Support Communities.

    Regards,

    Sterling