Just downloaded new IOS 8.2 on MacBook Pro shutdown ready to restart & it won't reboot up HELP PLEASE...???

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Level 1

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Just downloaded new IOS 8.2 on MacBook Pro shutdown ready to restart & it won't reboot up HELP PLEASE...???

Hi Ive just downloaded the new IOS 8.2 on my MacBook Pro, it tells you to shutdown now, to finish installing - which Ive done. Went to boot it up again and all it dose is show me the apple sign and lots of black letters numbers and the odd word something about the 64bit is missing - Im doing my Criminology Honours Degree & doing a PowerPoint lecture - or should I say was!!!! And now my macbook won't turn on.... HELP PLEASE??????

MacBook Pro (15-inch Mid 2012), iOS 8.2, null

Posted on Mar 16, 2015 5:13 PM

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Answer 1

Allan Jones

Level 9

79,472 points

Mar 16, 2015 5:30 PM in response to Poshtottie

iOS cannot run one a Mac computer, only Apple's mobile devices. Can you be more specific? We need an OSX version.

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Answer 2

Poshtottie Author

Level 1

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Mar 16, 2015 5:38 PM in response to Allan Jones

😢 That's because ive not used a Macbook pro before now, I used a Dell, the first time I use it it dose this my Dad will go crazy!!! All I can tell you is it said new IOS UPDATE available now, so I agreed and it said shutdown now to finish update and now I can't get it to restart and I'm afraid if I do that everything will be lost 😠

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Answer 3

Mar 16, 2015 5:52 PM in response to Poshtottie

use a torx screwdriver and open the back casing, from there you can proceed to get your hard drive out. then you can retrieve the data using a universal hard drive to usb adapter (you can find them cheap on amazon).

and if you are desperate to get it to turn on you can use the power on pads: from there we can see what is going on. (this is NOT a technique for every day use)

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