Q: Cannot get mail the connection to the server failed
-
Mar 19, 2015 8:54 AMby norm123,Hi btevebaugh,
Sorry to hear that you are having issues with getting your email. Take a look at the article below for general troubleshooting for issues with sending and receiving email using the Mail app on your iPhone.
Get help with Mail on iPhone, iPad, and iPod touch
https://support.apple.com/en-us/TS3899
Take it easy,
-Norm G.
-
May 10, 2015 11:30 PMby Blindcarrot,curious, can you get email with wifi but not by your phone carrier?
TThis happened to me
Try this, after countless different things, talking to apple support chat, and then I called my carrier Tech support... My carrier's tech support person suggested this after looking at a few other things and it worked....
Go to Settings
Tap Cellular
scroll down to Use Cellular Data For
see if Mail is green (on) if not toggle on
A real Doh moment after resetting networks, deleting and re-entering mail accounts, etc etc etc for days!!
