How to Get rid of my balance so that I can change store?
.
User profile for user:
chuck_3rd
User level:
Community Specialist
Hello shelafromnew york,
Thanks for using Apple Support Communities.
From your post I see that you're unable to change the country of the iTunes Store due to having a gift balance. In this situation your options are to either add a credit card to your account if one doesn't exist already and then purchase something, or you can contact iTunes Store support.
Store credit balance
You must spend your balance before you can change stores.
If your store credit is less than the cost of a single item on the iTunes Store, App Store, iBooks Store, or Mac App Store, you can add a credit card to your account. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card.
If you don't have a credit card, contact iTunes Store support.
Take care,
Alex H.