Hello, my iphone5s was dropped in the water and it can not work, can i come to the store change a new one? By the way the old one was bought from China
By the way the old one was bought from China
iPhone 5s
By the way the old one was bought from China
iPhone 5s
Water damage is not covered by the warranty. If you want to have a new phone, you'll have to pay the Out-Of-Warranty-Service fee.
Since the warranty for an iPhone is also only valid in the country where it has been bought, you can only get it serviced, if you are inside that country. Otherwise you'll have to bring it back to the country of purchase.
Out-of-Warranty Service
If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
Model Out-of-warranty service iPhone 6 Plus 2,388 RMB iPhone 6 2,198 RMB iPhone 5s, iPhone 5c,
iPhone 51,998 RMB iPhone 4s 1,598 RMB iPhone 4, iPhone 3GS,
iPhone 3G1,198 RMB All fees in RMB and include tax. iPhone Out-of-Warranty Service may also be available from your local Apple Authorized Service Provider. Pricing may vary.
copied from Service Answer Center - iPhone /China
but i am in Australia now,so i can not change phone here?
thxs!
No.
Sorry, but as already mentioned, you or another person has to bring it back to China to get it serviced. Apple does not accept international shipments.
xjy630 wrote:
but i am in Australia now,so i can not change phone here?
thxs!
Don't buy one here!! With the dramatic fall of the Aussie Dollar, against the US Dollar you will pay a heap more. And the warranty will be no good when you get home.
Pete
Hello, my iphone5s was dropped in the water and it can not work, can i come to the store change a new one? By the way the old one was bought from China