Q: My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

iMac, OS X Mountain Lion (10.8.2)

Posted on Mar 17, 2015 8:22 AM

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Q: My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. ... more

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by brenden dv,

brenden dv Mar 19, 2015 12:53 PM in response to daveormond
Community Specialists

Mar 19, 2015 12:53 PM in response to daveormond

Hi daveormond,

I'm sorry to hear you are having these issues with your iMac. If you continue to have issues with your Mac shutting down part way through the boot up process, you may find the troubleshooting steps outlined in the following articles helpful (given your description, it sounds like it could be either issue, or a combination of both):

Mac OS X: Gray screen appears during startup - Apple Support
OS X: When your computer spontaneously restarts or displays "Your computer restarted because of a problem." - Apple Support

Regards,
- Brenden
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Q: My iMac starts up and then shuts itself down during the boot up process. it shuys down half way through the Apple logo appearing. any ideas how to fix?

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by brenden dv,

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