FrustratedandDisappointed

Level 1 (0 points)

Q: Itunes not burning playlist to cd.

Hi, Please help.

I have always been able to burn my playlists to cd's. The last time I tried to do this a window popped up to say

'Itunes has stopped working'

'Windows is checking for a solution to the problem'

Then it says:

'A problem caused the program to stop working correctly. Windows will close the program

and notify you if a solution is available'

No solution has been told to me.

Windows 7

Posted on Mar 17, 2015 9:44 AM

I have this question too

Q: Itunes not burning playlist to cd.

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by norm123,

norm123 Mar 19, 2015 1:41 PM in response to FrustratedandDisappointed
Community Specialists

Mar 19, 2015 1:41 PM in response to FrustratedandDisappointed

Hey FrustratedandDisappointed,

I can see how that can be frustrating when iTunes is crashing and when you are trying to burn a CD. Anytime that you run into iTunes not performing they way you expect it to, refer to the article below for issues with it crashing. Try launching iTunes in Safe Mode as well as testing out burning a CD in a different user.

iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
https://support.apple.com/en-us/HT203206

Take care,
-Norm G.
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by FrustratedandDisappointed,

FrustratedandDisappointed Mar 22, 2015 9:41 AM in response to norm123
Level 1 (0 points)

Mar 22, 2015 9:41 AM in response to norm123

Hi Norm,

Thanks for your reply.

I went through the article and in the end it turned out to be a problem with my DVD/CD drive. I ran Microsoft fixit and it resolved the issue.

Many Thanks for your help.

FrustratedandDisappointed (Not anymore!)
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