Q: updates not working

I have tried continuously to try and update my itunes for the version (12.1.1). The available information has been shown stating that i can do an update but when i have clicked on download itunes it hasn't worked and nothing happens please help!?

iPhone 4S, version of itunes 12.1.1

Posted on Mar 17, 2015 10:53 AM

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Q: updates not working

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by Jason L,

Jason L Mar 19, 2015 1:58 PM in response to kellyfromshefford
Community Specialists

Mar 19, 2015 1:58 PM in response to kellyfromshefford

Hi Kelly,
Welcome to Apple Support Communities.

It sounds like you’re running into an issue downloading the latest version of iTunes for your computer.
Take a look at the article below which provides troubleshooting tips that’ll resolve most issues downloading iTunes on a PC.
iTunes: Downloading iTunes for Windows using Internet Explorer - Apple Support

Cheers,
-Jason
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