Q: I pay twice for 20gb Storage but my personal storage still 5gb.

iPhone 5 iOS 8.2 (12D508)
At iCloud settings i have pressed "Buy more storage" button. Choose 20GB for 0.99$ then pressed "Buy" button. After confirmation i twice received notification from my bank about tooking off 0.99$ from the account, but my storage stil have 5GB capacity.

iPhone 5, iOS 8.2, iCloud Storage plan

Posted on Mar 17, 2015 10:46 AM

I have this question too

Q: I pay twice for 20gb Storage but my personal storage still 5gb.

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by bobby_d,

bobby_d Mar 19, 2015 1:50 PM in response to alekseyfromkyiv
Level 3 (770 points)

Mar 19, 2015 1:50 PM in response to alekseyfromkyiv

Hello alekseyfromkyiv,

Based on your post it seems you are having an issue with iCloud storage. The following provides some steps that may help:

Get help using iCloud storage - Apple Support

If you still can't upgrade your storage, contact iCloud Support.

Thank you for contributing to Apple Support Communities.

Cheers,
Bobby_D
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Q: I pay twice for 20gb Storage but my personal storage still 5gb.

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by bobby_d,

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