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why does my iPhone switch from the bluetooth to the device when making calls

Since getting my Iphone6+ I am having problems keeping the connection to the Bluetooth earpiece. I will input the number and hear it in my ear but as soon as I hit send the phone switches the audio to the phone. I can open audio and select the device again it will connect and I can hear it ringing sometimes it will switch it back again and I have to hit the device again to get it back in my earpiece. I have so far tried forgetting the device and then re-learning it but it still continues to do it. Thanks for any suggestions.

iPhone 6 Plus, iOS 8.2

Posted on Mar 17, 2015 11:40 AM

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Posted on Mar 19, 2015 2:03 PM

Hello Trail-gecko,


Thanks for using Apple Support Communities.


To troubleshoot this issue where your iPhone and Bluetooth earpiece seem to be disconnecting, please follow the steps in the article below.


iOS: Troubleshooting Bluetooth connections - Apple Support


Cheers,

Alex H.

2 replies

why does my iPhone switch from the bluetooth to the device when making calls

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